Thecitizens Salary

As of August 2026, the average annual salary for employees at Thecitizens in the United States is $74,804. This translates to an approximate hourly wage of $36. Salaries at Thecitizens typically range from $65,595 to $84,910 annually, reflecting the diverse roles and experience levels within the company.

How Much Does Thecitizens Pay for Different Roles?

Explore detailed salary information for specific jobs at Thecitizens. Based on our data, the highest paying job is the Business Anaylst, with an annual salary of $136,585. The table below outlines the annual salary ranges for most popular roles within the company.

Digital Services Specialist

$34,932 / year

Salary Range: $31,525 - $38,948

Security Services

Contact Center Agent

$86,351 / year

Salary Range: $75,884 - $100,095

Sales

Fraud and Security Specialist

$91,520 / year

Salary Range: $78,966 - $105,937

Security Services

Digital Support Agent

$69,758 / year

Salary Range: $61,896 - $78,750

Construction

Business Anaylst

$136,585 / year

Salary Range: $115,388 - $156,730

Library

Digital Banking Agent

$69,758 / year

Salary Range: $61,896 - $78,750

Construction

Turn Insight into Opportunity: Current Job Openings

Ready for your next career move? Explore current job openings at Thecitizens.
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About Thecitizens: Company Profile

Website
www.thecitizens.com
Founded In
1863
Employees
50 - 100 employees
Industry
Financial Services
Headquarter Location
BEVERLY
Revenue
$10 Million - $50 Million
Phone Number
-
Social Media
About THECITIZENS
The main landing page to access all of the pages within our website.

Employee Reviews: Insights on Salary, Culture & Work-Life

Gain authentic perspectives from current and former employees. These anonymous reviews offer invaluable insights into Thecitizens's culture, work-life balance, management, and employee sentiment regarding salary satisfaction, bonus payouts, and benefits.
The company invests in training and development, allowing me to constantly expand my financial services knowledge. The leadership team is remarkably transparent about company performance, strategic direction, and industry challenges. The office is well-equipped, and schedules are consistent. The environment makes it easier to succeed. Career development exists and dependent on seniority.
Overall, it’s a dynamic workplace where dedication and results are recognized and rewarded. Cross-functional collaboration is minimal, affecting workflow efficiency. Management is transparent and actively works to improve employee satisfaction. The culture is formal and cautious, favoring routine over rapid innovation or change. Leadership communicates long-term goals regularly. Positive work-life...
Vacation requests are rarely denied. Tasks are repetitive but predictable. Fresh fruit in breakrooms.
Leaders invest in employee growth. Diverse workforce promotes inclusion and fresh perspectives. However, opportunities for rapid advancement are limited unless you’re in a leadership track. Job security is strong. My role is challenging and fulfilling.

Is Thecitizens’s Pay Competitive? Salary Benchmarking Analysis

How does Thecitizens's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
TROY BANK & TRUST $75,309
+0.7%
Suggests TROY BANK & TRUST utilizes a highly similar base-plus-benefits compensation model.
TOMPKINS MAHOPAC BANK $99,274
+32.7%
Adjusted for higher cost-of-living indices in TOMPKINS MAHOPAC BANK's primary metro hubs.
TENNESSEE STATE BANK $77,398
+3.5%
Supported by TENNESSEE STATE BANK's high-margin contracts allowing higher overhead.
TRI-COUNTY BANK $79,122
+5.8%
Reflects a supply-demand imbalance for the specific talent TRI-COUNTY BANK targets.
Financial Services Industry $121,514
+62.4%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

What Is the Cost of Living Near Cleveland?

Understanding the cost of living near Cleveland is key to truly evaluating a salary offer or your current compensation at Thecitizens.
Cleveland's Cost of Living Index is approximately 77.5 (22.5% less expensive than US average; 14.6% less than OH average). Major city on Lake Erie, medical hub, very affordable housing. RTA bus/rail. When planning your budget based on a salary from Thecitizens, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $850 - $1,300+ A significant portion of Thecitizens salary. Location choices impact this heavily.
Utilities (Basic) $150 - $240 Electricity, Heating, Cooling, Water etc.
Public Transportation $95 (RTA monthly pass) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $370 - $550 Can be higher with more dining out or specialty stores.
Personal & Leisure $330 - $630+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $360 - $660+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,155 - $3,385+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

Most Common Questions About Thecitizens

FAQ 1: What is the typical salary range (low to high) for most roles at Thecitizens?
The typical annual salary range for most roles at Thecitizens is approximately from $65,595 to $84,910. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.
FAQ 2: How much does Thecitizens pay compared to TROY BANK & TRUST?
The average annual salary at Thecitizens is $74,804, or an hourly wage of $36, in comparison to TROY BANK & TRUST which pays $75,309 per year or $36 per hour.
FAQ 3: How does experience level affect salary at Thecitizens?
Experience level is a significant factor in determining salary at Thecitizens, as it is with most employers. Generally, employees with more years of relevant experience and a proven track record can command higher salaries. For example, a senior-level role will typically have a higher pay band than an entry-level or mid-career position within the same job family.
FAQ 4: How can I determine if a salary offer from Thecitizens in Cleveland is fair given the local cost of living?
To determine if a salary offer from Thecitizens in Cleveland is fair, first compare the gross salary to our data for similar roles at Thecitizens and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Cleveland" to understand its purchasing power.
FAQ 5: Why might an individual's actual salary at Thecitizens differ from the ranges shown here?
An individual's actual salary at Thecitizens can differ from our estimated ranges due to various factors. These include their specific years of experience in the role, unique skills or certifications, educational background, performance record, the specific team or department they join, negotiation outcomes, and even the precise timing of when they were hired relative to market fluctuations. Our ranges represent typical compensation.