Manager, Customer Success Salary at Ubicast BETA

Earnix is a leading provider of advanced pricing and rating solutions tailored for the insurance and banking industry. Our software empowers actuaries and data scientists within financial companies to make data-driven decisions and optimize pricing strategies. With a commitment to innovation and a deep understanding of the market, Earnix is at the forefront of revolutionizing how financial companies approach pricing and rating. We are looking to hire a Customer Success Manager who will be responsible for maintaining and expanding relationships with a portfolio of customers in the US. What you'll do: Be the customer advocate within the organization - operating as the lead point of contact for customer matters specific to your accounts. Representing the company at customer accounts and voicing customers’ needs internally Own shared responsibility for customer churn Review customer status and seek resolution for open issues (bugs, product features, requests for additional licenses, regula

Job Description Job Description Peacock Properties is a full-service, Boston-based property management company for small- to mid-sized condominium associations and commercial/mixed-use properties in and around Boston. Our team-based approach is unique to the industry and allows us to deliver a comprehensive suite of services including financial reporting, managing capital projects and necessary maintenance, governance of condo documents, 24/7 emergency services, and much more. As the company continues to grow, we are seeking a qualified Customer Success Manager (CSM) to join our Quality Assurance (QA) team. The new CSM will assist the Director of QA with the day-to-day functions of the department, act as a liaison between our Boards of Trustees (BOT) and internal teams, and ensure overall positive and effective working relationships with our clients. This role is based out of our Charlestown, MA office but offers some remote work flexibility. Job responsibilities include but are not li

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Our Story Pointr is the market leader in Indoor Mapping, Location and Analytics and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month. As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team. Role Overview Customer Success Managers (CSMs) are the engine that cultivates strong relationships with our clients, ensuring their satisfaction, and driving their success with our products or services. At Pointr, we empower CSMs to partner with clients and internal teams to deliver premiere indoor technology solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are

Description Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone. The Member Success Manager will be responsible for creating and maintaining lasting member relationships, developing, and implementing strategies to increase member engagement and leading and coordinating staff to accomplish key objectives contributing to our strategic goal of delivering a seamless client and mem

Crayon is seeking a dynamic and motivated Customer Success Manager to join our team. The primary responsibility of this role is to help customers succeed with their competitive intelligence program and help them take their program from zero to one and/or from one to 100. The successful candidate will play a key role in building and enhancing customer relationships, ensuring customer satisfaction, and driving customer adoption and overall customer value. Requirements You'll be responsible for enabling and managing customer accounts. You will build strong relationships, drive deep product adoption, and continuously guide customers toward successfully achieving their goals You'll proactively engage with customers in order to understand changes and updates to their needs, goals, and challenges and help them drive organizational impact with their Compete program Through your work, you'll grow adoption of Crayon across different teams and departments within an account. You'll gather product

Who is Blank Label? Blank Label is an upstart men's clothing retailer with stores in Boston, Chicago, D.C., Atlanta, Denver and online. Through our own custom clothing line, our mission is to help men feel comfortable and confident in the clothes they wear. The company's vision is to build a long-standing national clothing brand. The Role Blank Label is looking for Customer Service Manager to oversee all non-store client touch points including phone, email, physical mail, and live chat. The role will include both client-facing work as well as overseeing part-time customer service representatives and operations representatives. The Customer Service Manager will report directly to the company President. Culture: Blank Label looks for high aptitude and motivation over experience, and someone who is excited by the prospect of getting into a growing company, especially one that values professional development. We value individuals who seek and thrive on challenges rather than run away from

Threat Stack is in the exciting business of protecting the cloud-based businesses and applications you use every day. Do you use apps to get things done in your day-to-day life? We secure them. Primary Responsibilities: Ensure our customers are happy and are getting value out of our product. Empathize with every aspect of the customer experience, putting customers' needs first. Guide and coach customers and internal stakeholders with proactive customer success processes. Own renewals and expands in the account. Have a knack for account strategy, account mapping, and upselling value into accounts. Maintain high levels of customer engagement and satisfaction by focusing on customer loyalty and by introducing new features to the customer. Own the customer on-boarding process and operationally drive customer references and case studies. Requirements: Relevant work experience in a customer-facing customer success, account management, or strategic consulting organization. SaaS experience a b