Customer Service Manager Salary at Utak BETA

How much does an Utak Customer Service Manager make?

As of April 2025, the average annual salary for a Customer Service Manager at Utak is $91,281, which translates to approximately $44 per hour. Salaries for Customer Service Manager at Utak typically range from $81,341 to $102,619, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
utak.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Healthcare

UTAK was founded in 1973 by Larry and Judy Plutchak. For 40 years, UTAK has been a pioneer and innovator in the control industry, offering 'open source' products for a broad range of instruments and methods. Our precisely handcrafted Controls set new quality standards in clinical and forensic testing. We help each of our clients measure an unparalleled range of assessments that are uncompromised and unbiased. Regarding Vitamin D, published research studies began to link Vitamin D deficiency to numerous health risks. Monitoring was growing in importance. The laboratory testing market was experiencing significant variability in reference methods (EIA, RIA, HPLC, LC-MS) and the debate surrounding which method was best for measuring 25-Hydroxyvitamin D (25-OH D), was heating up. In 2001 we made the decision and started a project to develop Vitamin D Controls. It would have been easier to use stripped serum, "human based" serum, or human serum fortified with animal serum, however, we could not, in good conscience, sacrifice the quality of this product by using anything other than 100% REAL Human Serum. UTAK controls closely and consistently mimic patients' specimens. Our controls are accurately manufactured to the true desired level, not to a modified accepted mean. UTAK 100% human matrices yield predictable, consistent results. "Human based" matrices do not always behave like all-human materials, which can cause erratic results. Ultimately, it could affect a patient's quality of life. Though we knew that using a 100% REAL Human Serum matrix presented challenges to manufacturing, thought leaders, such as Dr. Charles Pippenger encouraged us to understand, that there is no more appropriate solution for optimized patient care and patient outcomes. In 2003, when we commercialized our 100% Real Human Serum Handcrafted Vitamin D Controls, we were confident that this product could make a difference to laboratory performance and patient care. At UTAK, a family-owned company, we measure our success by a higher standard. ...

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What Skills Does a person Need at Utak?

At Utak, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

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Check more jobs information at Utak

Job Title Average Utak Salary Hourly Rate
2 Sales Associate $93,254 $45
3 Sales Supervisor $92,281 $44
4 Cco $225,654 $108
5 Chief Operating Officer $449,835 $216
6 Controller $230,807 $111
7 Laboratory Assistant $86,060 $41
8 Lead Designer $103,754 $50
9 Logistic Clerk $51,819 $25
10 Order Coordinator $124,801 $60
11 Payroll Specialist $89,022 $43
12 Production Assistant $41,685 $20
13 Senior Business Development Associate $98,208 $47

Hourly Pay at Utak

The average hourly pay at Utak for a Customer Service Manager is $44 per hour. The location, department, and job description all have an impact on the typical compensation for Utak positions. The pay range and total remuneration for the job title are shown in the table below. Utak may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $91,281 look to you?

FAQ about Salary and Jobs at Utak

1. How much does Utak pay per hour?
The average hourly pay is $44. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Utak?
According to the data, the highest approximate salary is about $102,619 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Utak?
According to the data, the lowest estimated salary is about $81,341 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.