Customer Service Team Lead Salary at Webtpa BETA

How much does a Webtpa Customer Service Team Lead make?

As of April 2025, the average annual salary for a Customer Service Team Lead at Webtpa is $72,464, which translates to approximately $35 per hour. Salaries for Customer Service Team Lead at Webtpa typically range from $64,214 to $81,805, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
webtpa.com
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Insurance

WebTPA, headquartered in Irving, Texas, is a third-party benefit plan administrator. Their services include reference-based reimbursements, bundled payment programs, narrow network strategy, case management, and data reporting and analytics.

See similar companies related to Webtpa

What Skills Does a person Need at Webtpa?

At Webtpa, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

Related Jobs

IVFMD Texas
Irving , TX

Job Title: Patient Care Coordinator Location: In-person, multiple IVFMD locations Overview: IVFMD of Texas is seeking a courteous, compassionate, and energetic Patient Experience Coordinator to join our dynamic team. In this role, you will assist couples through their family-building journey, providing exceptional service and support. Responsibilities: Engage with patients, welcoming them and handling inquiries/follow-ups Address and resolve patient concerns effectively Manage patient administration, including new patient intake, check-in/check-out, collecting payments, and maintaining patient records/accounts Schedule and coordinate patient appointments in collaboration with the clinical team Cross-train to provide financial counseling as needed Requirements: Strong verbal and written communication skills Customer service experience is a plus Basic familiarity with medical insurance Proficiency in Microsoft Excel Willingness to travel to multiple IVFMD locations Bilingual in Spanish i


Sponsored
4/25/2025 12:00:00 AM
Clay Cooley Auto Group
Irving , TX

Experienced Service Advisors The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a leading dealer group, we continue to provide the highest quality buying experience, and we need you to accompany us and join our growing successful family! Nissan of Irving is seeking to recruit experienced, skilled, and enthusiastic Service Advisors to join our rapidly expanding Service Center. The Service Advisor is the frontline of the Service Department who assists customers with understanding their vehicle's maintenance and repair options and provide an estimate of cost before they are scheduled with the Technician. Role Responsibilities: Customer Interaction and Business Operations: Advise and explain costs of vehicle maintenance and repairs to service customers. The Service Advisor will address inquiries and concerns and find a resolution for customer satisfaction. Manage and update customer vehicle records,


Sponsored
4/25/2025 12:00:00 AM
Excel Fitness
Irving , TX

Duties and Responsibilities: Perform to your best abilities during your assigned work shift. Monitor and maintain club cleanliness and atmosphere. Stay proficient in Planet Fitness mobile app use, content, and updates. Ensure that all proper training has been completed to operate safely and efficiently. Conduct regular audits to ensure the club is presentable and hold up to Excel standards. Perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks. Audit and balance cash drawers daily. Properly input and update prospective and current member information into tablets and point of sale. Ensure members adhere to the company's policies and guidelines and address any infractions. Provide a safe and secure environment for all members. Communicate with members and create a high level of member service. Stock retail and janitorial items for the following shift. Understand and adhere to company standards and help resolve any day-to-day membe


Sponsored
4/25/2025 12:00:00 AM
DMG
Irving , TX

Job Description Job Description Are you motivated to build a lasting career in sales and customer service? We are seeking a future-focused individual to take on an Account Success Representative role that has recently become available. As an Account Success Representative, you will work closely with our senior-level sales and Account Success Representative teams to gain hands-on experience in executing field sales programs, expanding client territory, and driving sales metrics. Our firm works with some of the world’s leading brands in the telecommunications industry, and we are tasked to expand our business consumer base through educational & genuine face-to-face engagements. This entry-level position is ideal for individuals passionate about customer service, sales, and for those striving for a leadership role! What We Offer The Account Success Representative? Learn from industry sales leaders how to become a successful part of our initiatives Transparent paths for rapid career progre


Sponsored
4/25/2025 12:00:00 AM
CornerStone Staffing
Irving , TX

Job Description Job Description We have partnered with a Financial Planning Company in Irving, TX that is hiring 2 Bilingual Collection Reps! If you’re a motivated, bilingual professional with collections experience, we want to hear from you! Apply today and take the next step in your career. Job Title: Bilingual Collections Representative Schedule: Monday - Friday + occasional Saturdays: 8:30am - 5:30pm Pay: $20-$24 based upon experience Location: Irving, TX 75063 - potential to work-from-home once training is successfully completed As a Bilingual Collections Representative you will be responsible for contacting customers with delinquent automotive loan accounts, negotiating payment arrangements, and utilizing skip-tracing techniques to locate customers and collateral. You’ll work in a fast-paced, high-volume environment, using your negotiation and problem-solving skills to recover outstanding debts while maintaining excellent customer relationships. Job Details: Contacting customers


Sponsored
4/25/2025 12:00:00 AM
Orion180
Irving , TX

Job Description Job Description Start Your Career with Orion180 – A Path to Growth and Success! Launch Your Career with Us! Comprehensive In-House Training Provided! Are you ready to take the first step in a rewarding career? Join our dynamic team at Orion180 in Dallas, TX and embark on a journey filled with growth opportunities. We provide comprehensive in-house training to set you up for success from day one. This isn’t just a job—it’s the start of a career that can lead you into roles in underwriting, inspections, claims, and beyond! About Orion180: At Orion180, we don’t just stand out for what we do - we shine because of how we do it. By integrating cutting-edge proprietary technology, innovative solutions, and compassion for serving our customers, we are redefining the insurance experience. Our vision is to be the global premier provider of insurance solutions. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer servic


Sponsored
4/25/2025 12:00:00 AM
Uline
Irving , TX

Customer Service Team Lead Pay from $28 to $35 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love. Better together! This position is on-site, and we are looking for people who share our passion. Position Responsibilities Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success. Provide feedback to management on processes improvements that increase efficiency and customer satisfaction. Facilitate team meetings and one-on-one se


Sponsored
4/21/2025 12:00:00 AM
Kroger
Irving , TX

About Us From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us:


Sponsored
4/21/2025 12:00:00 AM

Check more jobs information at Webtpa

Job Title Average Webtpa Salary Hourly Rate
2 Associate Account Manager $101,190 $49
3 Auditor $93,160 $45
4 Case Manager $89,905 $43
5 Client Service Representative $77,360 $37
6 Clinical Nurse Coordinator $45,595 $22
7 Customer Service $41,699 $20
8 Customer Service Professional $41,699 $20
9 Desktop Support Technician $57,804 $28
10 Director, Compliance $179,292 $86
11 Eligibility Specialist $45,057 $22
12 Mailroom Team Lead $53,308 $26
13 Manager, Clinical Compliance $75,053 $36

Hourly Pay at Webtpa

The average hourly pay at Webtpa for a Customer Service Team Lead is $35 per hour. The location, department, and job description all have an impact on the typical compensation for Webtpa positions. The pay range and total remuneration for the job title are shown in the table below. Webtpa may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $72,464 look to you?

FAQ about Salary and Jobs at Webtpa

1. How much does Webtpa pay per hour?
The average hourly pay is $35. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Webtpa?
According to the data, the highest approximate salary is about $81,805 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Webtpa?
According to the data, the lowest estimated salary is about $64,214 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.