Customer Care Manager Salary in Montpellier, FR
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How much does a Customer Care Manager make in Montpellier, FR? The average Customer Care Manager salary in Montpellier, FR is €62,874 as of April 01, 2021, but the range typically falls between €47,841 and €79,926. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.
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Skills to Boost a Customer Care Manager Salary
Mastering key skills can significantly increase your earning potential as a Customer Care Manager. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 15% salary raise, while strong Customer Support skills boost pay by a 2%. Even Customer Retention can result in a 1% salary increase.
Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Customer Retention
Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections. Customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship and successful retention efforts take this entire lifecycle into account. A company's ability to attract and retain new customers is related not only to its product or services, but also to the way it services its existing customers, the value the customers actually generate as a result of utilizing the solutions, and the reputation it creates within and across the marketplace.
More Skills...
Based on recent job listings, in-demand skills in the Customer Care Manager field include Customer Service (15%), Customer Support (2%), and Customer Retention (1%). These skills reflect current market needs.
| Skills | Salary | Demand | |
|---|---|---|---|
| Skill & Salary | Demand | ||
| €72,306 |
Customer Service
€72,306
|
15%
|
|
| €64,132 |
Customer Support
€64,132
|
2%
|
|
| €63,503 |
Customer Retention
€63,503
|
1%
|
What does a Customer Care Manager do?
Customer Care Manager
Tokyo Yokohama Rollup, JP
You evaluate the performance of Customer Care team members on compliance with our policies and the objectives as well as their performance on their respective customer accounts.
12/23/2020
Customer Care Manager
Madrid, ES
Walk-In Interview for Customer Care Manager ( 12 - 13 yrs).
12/23/2020
Customer Care Manager
Puebla, MX
With more than three decades of experience in the beauty industry, we are definitely doing something right and that starts with customer care.
02/10/2021
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About Montpellier, France
The city is situated on hilly ground 10 km (6 mi) inland from the Mediterranean coast, on the River Lez. The name of the city, which was originally Monspessulanus, is said to have stood for mont pelé (the naked hill, because the vegetation was poor), or le mont de la colline (the mount of the hill)
Montpellier is located 170 km (106 mi) from Marseille, 242 km (150 mi) from Toulouse, and 748 km (465 mi) from Paris.
Montpellier's highest point is the Place du Peyrou, at an altitude of 57 m (187 ft). The city is built on two hills, Montpellier and Montpelliéret, thus some of its streets have gr...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
Customer Care Manager Pay Difference by Cities
| City, Country | Compared to national average |
|---|---|
| City, Country Paris, FR |
Compared to national average
|
| City, Country Lille, FR |
Compared to national average
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| City, Country Rennes, FR |
Compared to national average
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| City, Country Reims, FR |
Compared to national average
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| City, Country Le Havre, FR |
Compared to national average
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| City, Country Saint-Etienne, FR |
Compared to national average
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Employees with Customer Care Manager in their job title in Paris, FR earn an average of 7.2% more than the national average. The lower salaries can be found in Lille, FR (2.5% less), Rennes, FR (2.1% less), Reims, FR (2.0% less), Le Havre, FR (0.4% less).
Similar Jobs to Customer Care Manager in Montpellier, FR
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| Job Title | Location | Salary Range in EUR |
|---|---|---|
| Job Title Account Executive - Home Care | Location Montpellier, FR |
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| Job Title Customer Care Director | Location Montpellier, FR |
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| Job Title Customer Care Representative I | Location Montpellier, FR |
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| Job Title Customer Care Representative III | Location Montpellier, FR |
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| Job Title Customer Care Supervisor | Location Montpellier, FR |
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Understand the base salary paid range for a Customer Care Manager in Montpellier, FR
Average Base Salary
Core compensation
47841
79926
The chart shows the base salary for Customer Care Manager in Montpellier ranges from €47,841 to €79,926 with the average base salary of €62,874. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Care Manager may get paid difference by industry, location, and factors.
Customer Care Manager Frequently Asked Questions
Can I expect to receive a higher salary for the position of Customer Care Manager in Paris than for the same job in Lille in the France?
On average, a Customer Care Manager, working in Paris, France, would generally get a higher salary than those working in the city of Lille. The larger cities in the FR typically provide numerous opportunities for Customer Care Manager Jobs. Since Montpellier, France is an attractive place to work for many professions, Customer Care Manager Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location.
April 01, 2021
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What is the salary range for a Customer Care Manager in Montpellier, France? What is the average hourly rate?
The average salary for a Customer Care Manager in Montpellier, France is €62,874 per year. The salary range for a Customer Care Manager is between €47,841 and €79,926. While we are seeing hourly wages as high as €38 and as low as €23, the majority of Customer Care Managers are currently paid an average of €30 in Montpellier, France. The average salary pay range for a Customer Care Manager can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Care Manager in Montpellier, France can differ based on any or all of these varying factors.
April 01, 2021
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Besides the base pay, what other benefits might be negotiable when considering a Customer Care Manager job? What common items are generally included in a total compensation package?
A total compensation package consists of base pay or salary and all other types of pay and benefits that a Customer Care Manager working in Montpellier, France will receive in exchange for their job. Some common items included in the total compensation of a Customer Care Manager working in the Montpellier, France are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Montpellier, France might also offer long-term incentives such as stock options or stock grants for Customer Care Managers. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you.
April 01, 2021
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Last Update: April 01, 2021