Responsible for the implementation of policies and procedures to ensure adherence to production quality standards.
Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements.
| Job Title | Job Description | |
|---|---|---|
| 1 | Head of Quality Control | The Head of Quality Control ensures products meet corporate standards as well as all applicable government regulations. Oversees all aspects of an organization's quality control function. Being a Head of Quality Control requires a bachelor's degree. Develops procedures for testing of final product and makes decisions regarding the issuance of recall notices. In addition, Head of Quality Control typically reports to top management. The Head of Quality Control manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. |
| 2 | Lean/Six Sigma Programs Manager | The Lean/Six Sigma Programs Manager leads teams to provide training, tools, and logistical assistance for quality initiatives. Manages the implementation, administration and measurement of total quality management programs, including Six Sigma initiatives. Being a Lean/Six Sigma Programs Manager requires a bachelor's degree. Oversees development of new testing tools, and measurement methods and systems to ensure products and services meet quality standards. In addition, Lean/Six Sigma Programs Manager typically reports to a senior manager. The Lean/Six Sigma Programs Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Lean/Six Sigma Programs Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| 3 | Vice President of Quality Assurance | The Vice President of Quality Assurance directs processes and testing protocols to ensure materials, parts, and products comply with established quality standards and government regulations. Oversees all aspects of planning, developing, and executing quality assurance policies, programs, and initiatives. Being a Vice President of Quality Assurance establishes audit and surveillance protocols to monitor the entire production process. Sets quality objectives and formulates strategic action plans to achieve results. In addition, Vice President of Quality Assurance develops training programs, standards, tools, and methods to foster a culture of quality within the organization. Possesses a deep knowledge of industry standards and governmental regulations for product quality. Requires a bachelor's degree. Typically reports to top management. The Vice President of Quality Assurance manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. |
| 4 | QC Manager | The QC Manager proposes corrective actions to improve compliance with quality specifications. Manages the inspection and testing of materials, parts, and products to ensure adherence to established quality standards. Being a QC Manager requires a bachelor's degree. Recommends new or improved quality control methods, procedures, and/or standards. In addition, QC Manager typically reports to a head of a unit/department. The QC Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a QC Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
| 5 | Manager of Quality Assurance | The Manager of Quality Assurance oversees testing of processes and products. Responsible for the design and implementation of policies and procedures to ensure that quality standards are met during production. Being a Manager of Quality Assurance typically reports to a head of a unit/department. Requires a bachelor's degree in area of specialty. The Manager of Quality Assurance supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Manager of Quality Assurance typically requires 3-5 years experience in the related area as an individual contributor. |
| Skills | Proficiency Level |
|---|---|
| Business Process Improvement | Level 3 |
| Standard Operating Procedures (SOP) | Level 4 |
| Budgeting | Level 3 |