Supports the Program Management Office (PMO) that oversees the program and project control of an organization.
Collects data and prepares organization-wide project status analysis and reporting. Assists the individual project participants with resources and guidance for documentation, training, and best practices. Coordinates efforts to optimize cross-project resources. Participates in the financial auditing and assessment of completed projects and the development of future project roadmaps.
Job Title | Job Description | |
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1 | Office Operations Manager | The Office Operations Manager develops and implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Manager oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Office Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
2 | Program Administrative Manager | The Program Administrative Manager negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements. Coordinates and monitors the scheduling, pricing, and technical performance of company programs. Being a Program Administrative Manager ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Develops new business and expands product line. In addition, Program Administrative Manager ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Prepares proposals to win new programs. Requires a bachelor's degree. Typically reports to a department head. The Program Administrative Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Program Administrative Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
3 | Data Scientist/Analytics, Expert Advisory | The Data Scientist/Analytics, Expert Advisory interprets results from multiple sources using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining independently. Identifies business trends and problems through complex big data analysis. Being a Data Scientist/Analytics, Expert Advisory prepares big data, implements data models and develops database to support the business solutions. Designs, develops and implements the most valuable business solutions for the organization. In addition, Data Scientist/Analytics, Expert Advisory typically requires an advanced degree. Typically reports to a manager or head of a unit/department. Works autonomously. Goals are generally communicated in solution or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Typically requires 10+ years of related experience. Being a Data Scientist/Analytics, Expert Advisory works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Data Scientist/Analytics, Expert Advisory typically requires 10+ years of related experience. |
4 | Office Operations Supervisor | The Office Operations Supervisor implements procedures and policies for all administrative activities. Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Being an Office Operations Supervisor oversees the selection of vendors and the purchase of office equipment and supplies. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. In addition, Office Operations Supervisor coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a manager. The Office Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Office Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
5 | Internal Project Management/Consulting V | The Internal Project Management/Consulting V liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated. Manages complex projects from planning through delivery. Being a Internal Project Management/Consulting V communicates schedule and changes to all stakeholders. Utilizes appropriate tools to plan project timelines, tasks, milestones, and deadlines. In addition, Internal Project Management/Consulting V plans and facilitates project meetings to align the project team to methods and goals and to track project tasks. Prepares agendas, meeting notes, and project summaries. Monitors task completion status to Identify at risk project tasks and to develop mitigation plans. Allocates resources, budgets, and hours to the project and adjusts allocations when necessary. Typically requires a bachelor's degree or equivalent. May require a project management certification. Typically reports to a manager or head of a unit/department. Being a Internal Project Management/Consulting V works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Internal Project Management/Consulting V typically requires 10+ years of related experience. |
Skills | Proficiency Level |
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Business Acumen | Level 3 |
Key Performance Indicators (KPI) | Level 4 |
Process Improvement | Level 4 |