Sample Job Description for Travel Scheduling and Documentation Counselor
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Travel Scheduling and Documentation Counselor Job Overview
Travel Scheduling and Documentation Counselor Job Description Sample
Coordinates travel arrangements.
JOB LEVEL
A03
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Supervisor
Salary Range
BASE 50%
$67,500
TOTAL 50%
$69,500
Job Responsibilities for Travel Scheduling and Documentation Counselor
Schedules hotel, flight, and car rentals and prepares itineraries. Answers questions about travel policies and process. Assists with visa processing and other travel related documentation. Ensures that travel needs are met within the constraints of the company travel budget. May coordinate with outside travel agencies.
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| Job Title | Job Description | |
|---|---|---|
| 1 | Travel Scheduling and Documentation Clerk | The Travel Scheduling and Documentation Clerk duties may include checking hotel and flight availability, confirming reservations, or making itinerary changes as necessary. Assists the travel coordinator with routine travel arrangements. Being a Travel Scheduling and Documentation Clerk requires a high school diploma or its equivalent. Communicates travel plans to employees and answers questions about travel policies and process. In addition, Travel Scheduling and Documentation Clerk typically reports to a supervisor. Being a Travel Scheduling and Documentation Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. |
| 2 | Travel Services Manager | The Travel Services Manager administers and monitors the travel policies, guidelines, and budget to deliver efficient travel arrangements. Directs the operation of the company's travel services. Being a Travel Services Manager provides guidance to employees about travel requirements including visa, medical, and special conditions. Prepares periodic budget and utilization reports. In addition, Travel Services Manager may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Travel Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Travel Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
| 3 | Travel Services Supervisor | The Travel Services Supervisor provides guidance and assistance on complex and/or large travel requests. Supervises a staff of travel clerks who are responsible for coordinating travel needs. Being a Travel Services Supervisor may require a bachelor's degree. Evaluates travel vendors and provides performance results or ratings to management. In addition, Travel Services Supervisor typically reports to a manager. The Travel Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Travel Services Supervisor typically requires 3 years experience in the related area as an individual contributor. |
| 4 | EAP Representative I | The EAP Representative I serves as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics. Coordinates and implements an organization's Employee Assistance Program (EAP). Being an EAP Representative I provides short-term counseling and support services to employees and provides referrals to external resources when necessary. Conducts confidential assessments to determine the needs of employees seeking assistance. In addition, EAP Representative I maintains accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations. Typically requires a bachelor's degree. Typically reports to a manager. Being an EAP Representative I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an EAP Representative I typically requires 0-2 years of related experience. |
| 5 | Rental Equipment Customer Support Coordinator | The Rental Equipment Customer Support Coordinator requires a high school diploma or its equivalent. Determine equipment, price, develop contract, and arrange transportation based on customers needs on a walk-in or call-in basis. Being a Rental Equipment Customer Support Coordinator typically reports to a supervisor or manager. Working as a Rental Equipment Customer Support Coordinator typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. |
Travel Scheduling and Documentation Counselor Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Attention to Detail | Level 3 |
| Confidentiality | Level 3 |
| Time Management | Level 3 |
