Assists with overall warehouse operations, planning, and daily activities, including receiving and stowing, picking and packing, shipping, inventory management, and documentation.
Supports the planning of efficient layouts, workflows, and utilization of warehouse space. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other databases to track, analyze, and report processes and performance.
Job Title | Job Description | |
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1 | Dispatch Operations Specialist II | The Dispatch Operations Specialist II maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Being a Dispatch Operations Specialist II ensures drivers are compliant with all DOT, state, local, and company regulations. Records driver assignments, delivery time, and other transportation data in a computer database to track metrics. In addition, Dispatch Operations Specialist II requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Dispatch Operations Specialist II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Dispatch Operations Specialist II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
2 | Order Filler II | The Order Filler II obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards. Being an Order Filler II requires a high school diploma or its equivalent. May operate materials handling equipment. In addition, Order Filler II typically reports to a supervisor or manager. Being an Order Filler II works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as an Order Filler II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
3 | Traffic /Shipping Coordinator II | The Traffic /Shipping Coordinator II is responsible for all aspects of logging orders, routing, shipping, and tracking of outbound orders. Responsible for providing clerical support to the traffic function for an organization. Being a Traffic /Shipping Coordinator II prepares and verifies relative documents like bills of lading. Contacts transporters for freight pick-up and ensures that cargo is routed appropriately. In addition, Traffic /Shipping Coordinator II requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Being a Traffic /Shipping Coordinator II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Traffic /Shipping Coordinator II typically requires 1-3 years of related experience. |
4 | Warehouse Operations Manager | The Warehouse Operations Manager oversees all receiving and distribution operations. Manages all warehouse activities. Being a Warehouse Operations Manager typically requires a bachelor's degree or its equivalent. Plans and monitors optimal space utilization and efficient inventory flow. In addition, Warehouse Operations Manager typically reports to a head of a unit/department. The Warehouse Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Warehouse Operations Manager typically requires 5-7 years experience in the related area as an individual contributor. |
5 | Data and Information Architect II | The Data and Information Architect II develops strategies for warehouse implementation, data acquisition and access, and data archiving and recovery. Designs and builds relational databases for data storage or processing. Being a Data and Information Architect II may evaluate new data sources for adherence to the organization's quality standards and ease of integration. Builds data models and defines the structure, attributes and nomenclature of data elements. In addition, Data and Information Architect II typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Data and Information Architect II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Data and Information Architect II typically requires 2 to 4 years of related experience. |
Skills | Proficiency Level |
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Key Performance Indicators (KPI) | Level 2 |
Standard Operating Procedures (SOP) | Level 2 |
Attention to Detail | Level 3 |