Business Support Specialist jobs in Lakeville, MN

Do you thrive on challenges and possess a unique blend of skills? This role is perfect for individuals with strong communication, creative problem-solving, and are someone who likes technology. Experience in project management, regardless of the field - construction, engineering, software development, healthcare, or telecom – is a plus!

We are looking for a high energy leader with strong project management skills to expand our existing team and lead them into uncharted territories. The ideal candidate will be able to work in a fast-paced environment, be able to prioritize and delegate tasks as necessary, and be comfortable handling challenging situations.

Primary Responsibilities:

• Conduct project management for software installations and meet expected time frames.
• Work as the liaison between clients and vendors throughout project including creation of statements of work, project scheduling, implementation, training, and continuing service.
• Utilize strong problem-solving skills to ensure a smooth project delivery and positive client experience.
• Function as escalation point for clients to provide support and resolve application and software issues.
• Coordinate vendor builds with clients.
• Manage daily coordination of onsite installations and client training.
• Willing to learn current and future applications, specialized products, and remote monitoring software.
• Comfortable with technology and software applications.

More about us:

After nearly 40 years, Coordinated Business Systems (CBS) has become a leading Information Management Company and provides local Minnesota and western Wisconsin companies with Total Office Services, including managed print services, managed network services, electronic document management, office supplies, and new emerging technology. CBS is a growing organization with a fun, professional, yet relaxed environment. CBS values growth for its employees. We also have a good mix of tenure and newer employees which cultivates an exciting work environment.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 5 years (Required)
• Project management: 1 year (Required)
• Supervising: 2 years (Required)

Work Location: In person