Call Center Trainer jobs in Massachusetts

Call Center and Scheduling Agents
  • Complete Staffing Solutions
  • Fitchburg, MA
  • The Call Center Rep will be answering inbound and making outbound calls, providing high level ... These are first shift hours and looking to start on May 3rd for the training class. Great ...
  • 2 hours ago

Customer Support Center Analyst
  • Greater Lawrence Family Health Center
  • Methuen, MA
  • ... relations, training and analytics on standard operating procedures. Measures compliance and ... Evaluating and maintaining technology to support call center operations; preparing call center ...
  • 2 days ago

Customer Relations - Call Center
  • Jordan's Furniture
  • East Taunton, MA
  • Jordan's Furniture, a leader in the furniture retail market is adding staff to our Customer Service call center. We are a growing, stable company that is built on family values and attracting and ...
  • 3 days ago

Assistant Manager- Call Center Encore Boston Harbor
  • Wynn Resorts
  • Everett, MA
  • The Call Center Assistant Manager will oversee call center team members. Responsibilities include ... Provides training opportunities, constructive and positive feedback at all levels. Creates a ...
  • 3 days ago

Learning and Development Specialist
  • DCU
  • Marlborough, MA
  • Training covers many topics, including the DCU service philosophy, products, services, and systems ... Prior call center experience is preferred. * Knowledge of repossession and bankruptcy laws ...
  • 4 days ago

Client Care Center Specialist
  • Tommy Car Auto Group
  • Northampton, MA
  • Automotive CALL CENTER LAID OFF? WE'RE HIRING! Are you a top performer and consistently delivering ... Paid training * Comprehensive Benefits Package including Health, Dental, Vision * 401k * Paid ...
  • 6 days ago

Customer Service Representative #FullTime (No Experience? NO PROBLEM!)
  • Mobizwiz
  • Braintree, MA
  • ... Training as well. **Immediate Interviews available for Customer Service and Sales based positions ... Call center customer service * Restaurant and Hospitality/ Customer Relations * General business ...
  • 6 days ago

Call Center Customer Service Representative - start May 17th!
  • MultiPlan Inc.
  • Bedford, MA
  • We will provide you with an excellent paid classroom training program as well as continuous on the ... As a Service Advisor in our call center, you will provide quality customer service by effectively ...
  • 6 days ago

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Trainer jobs
$39,695 to $50,313

Call Center Trainer
Monitor and score interactions routinely in an effort to track Call Center Representatives compliance to quality guidelines and standards utilizing the applicable systems.
January 03, 2021
Trains and coaches employees on processes, performance targets, goal achievement, client performance, de-escalation, negotiation, customer service and non-conformities.
November 13, 2020
Maintains and develops training curriculum and tools in order to support training programs throughout Member Services.
November 05, 2020
Call Center Trainer in Seattle, WA
Provide monthly or annual ongoing/refresher training in topics relevant to the service and operational needs in a timely manner based on current trends within the employee base.
November 21, 2020