Claims Liaison jobs in the United States

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Customer Service Representative
  • Liaison
  • Amherst, NY FULL_TIME
  • Our Values: The Liaison team is made up of talented, motivated individuals who work collaboratively to deliver an amazing product and quality customer service. We're driven to bring out the best within each team member, and we're passionate about the development of professional skills based on your personal goals. We don't want you to just come to work - we want to launch your career.

    Overview: Liaison International is a rapidly growing Information Technology company that is the leading provider of centralized and non-centralized enrollment systems of applicants in the health professions, colleges, and universities. Each year we process over two million applications, supporting software solutions for every stage of applying from student recruitment to managing admissions. In Customer Service, we help applicants with any questions or problems they have with our Central Application Service (CAS) via phone, email, and chat.


    Training: We will teach you how our Central Application Service (CAS) works for Liaison, as well as how to use all our internal tools. In our 2-week training we will teach 3 of our major CASs.


    There is a new hire period of 90 days. If you are successful with training, and are meeting your metrics, employment can be extended to full time as early as 90 days after hire.

    Hours: Our open hours are 9:00 AM - 8:00 PM Monday - Friday.

    Our team is in a hybrid model. We currently work together in the office as a team for the first week of the month, and then at home for the rest of the month before we rotate back in again to the office. There is also the opportunity to work fully remote if you are a Top Performer on the scorecard.

    Pay Rate: Starting at $19.50/hr.

    Anticipated Start date – July 22, 2024

    ***This position is located in Amherst, NY which is just outside of Buffalo, NY***

    Job Description:

    A Customer Service Representative for the Centralized Application Services (CAS} department is the front-line communicator with all applicants and is responsible for best-in-class service via telephone, e mail, and other electronic media.

    • Respond to inbound inquiries and concerns of applicants via telephone and e-mail in fast- paced, call center environment.

    • Maintain accurate records of call data in CRM system

    • Meet quantitative and qualitative standards as set by department

    • Troubleshoot potential problems with web-based applications including application status, completion updates, and billing inquiries

    • Bachelor' degree strongly preferred

    • 2-4 years in a customer service role; call center experience a plus

    • Demonstrate experience with MS Office Suite and web-based information sources

    • Strong interpersonal, written, and verbal communication skills

    • Demonstrated attention to detail while meeting/exceeding daily expectations for quality and

    quantity

    • Ability to advocate for applicants and clients

    • Exceptional skills related to handling multiple priorities in a high-volume, fast-paced, multi product environment

    • • An understanding of admissions and application process is helpful
  • Just Posted

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Lead Claims & Encounters Liaison
  • Centene Management Company LLC
  • Remote, MO FULL_TIME
  • You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll hav...
  • 7 Days Ago

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Claims Service Liaison
  • Matrix Absence Management, Inc.
  • Phoenix, AZ OTHER
  • Job Responsibilities and Requirements Duties & Responsibilities Represent the claim organization at pre-sale and finalist meetings Assist with renewals and stewardship meetings as needed Assist with n...
  • 14 Days Ago

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Contract Medical Sales Representative - Spine Surgery Liaison
  • Physician's Liaison, Inc.
  • Hayward, CA FULL_TIME
  • Part-Time Contract Medical Sales Representative for an East Bay Spine Surgery practiceA national healthcare marketing firm is seeking a qualified candidate to serve as a Part-Time Contract Medical Sal...
  • Just Posted

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Vice President of Enrollment Marketing Strategy
  • Liaison International
  • Poughkeepsie, NY FULL_TIME
  • Purpose At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enro...
  • 2 Months Ago

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Client Support Specialist
  • Liaison International
  • Watertown, MA FULL_TIME
  • Purpose As an entry level Client Support Specialist, you will support our educational suite of products in a call center environment. You will be responsible for responding to clients via phone and em...
  • 2 Months Ago

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International Liaison
  • Nuclear Regulatory Commission
  • Rockville, MD
  • Summary This position is located in the Office of Nuclear Security and Incident Response (NSIR), Front Office (FO) The s...
  • 6/16/2024 12:00:00 AM

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Oncology Liaison
  • Virginia Cancer Specialists
  • Fairfax, VA
  • Overview: Are you looking for a career and not just a job in the Medical field? Virginia Cancer Specialists, an affiliat...
  • 6/16/2024 12:00:00 AM

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Rehab Liaison (Pool)
  • Encompass Health
  • Aldie, VA
  • Compensation Range $50. 00 per hour. Clinical License Required (RN, LPN, PT, PTA, OT, OTA, SLP, RT or Licensed Social Wo...
  • 6/16/2024 12:00:00 AM

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Clinical Liaison
  • AdaptHealth, LLC
  • Fairfax, VA
  • Setup, which includes demonstration and education, of respiratory therapy equipment in the office, lab/or patients home,...
  • 6/15/2024 12:00:00 AM

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Surgical Liaison
  • HH MedStar Health Inc.
  • Washington, DC
  • General Summary of Position Serves as a personal contact who provides support and helps to alleviate stress for families...
  • 6/14/2024 12:00:00 AM

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Property Accountant Liaison
  • Transwestern
  • Bethesda, MD
  • Transwestern Real Estate Services adds value for investors, owners and occupiers of all commercial property types throug...
  • 6/14/2024 12:00:00 AM

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Acquisition Liaison
  • PCI Government Services LLC
  • Lanham, MD
  • Job Summary As affiliates of the PCI Federal Services group of companies, PCI Government Services LLC has a passion for ...
  • 6/12/2024 12:00:00 AM

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COMMUNITY LIAISON
  • UHS
  • Washington, DC
  • Responsibilities Business Development Liaison P OSITION SUMMARY The Business Development Liaison implements the philosop...
  • 6/12/2024 12:00:00 AM

Income Estimation for Claims Liaison jobs
$40,105 to $56,756