Client Advocate jobs in New York

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Company Overview:
Do you want to be on the forefront of regenerative medicine, medical aesthetics, and hormone therapy? Empire Portfolio Group, the company that helped Orangetheory Fitness become the fastest growing fitness franchise in the world, is now setting its sights on personalized health, wellness and anti-aging. Empire, in partnership with Relive Health, will be launching dozens of medical wellness centers around the country and we're looking for top talent who are fanatical about transforming people's lives.

Who we are looking for:
The Client Advocate is responsible for the sale of products and services to clients. They must possess complete knowledge of all products and services. This individual is the direct point of contact with clients and ensures that their needs and expectations are fully met and they are completely satisfied throughout their relationship with the wellness center.

Role and Responsibilities:

• Acquisition of new clients through the follow-up of lead generation, referrals, marketing efforts and events.
• Serves existing clients through follow-up of effectiveness of current plans, monitoring results and feedback.
• Understanding client needs and providing personalized solutions to meet their requirements, effectively positioning our services or treatments that best fit.
• Identify opportunities for upselling or cross selling our services or treatments to existing clients, maximizing revenue potential.
• Ability to showcase features, benefits, and value of our services and treatments offered.
• Meets and exceeds sales goals.
• Provides feedback on the effectiveness of marketing plans.
• Full understanding of all services/ products/ operating systems
• Answers clients’ questions regarding products, services, and pricing
• Resolves client complaints and queries.
• Submits purchase orders and informs management of purchase actions.
• Maintains patient files with appropriate follow up and update

Qualifications/Education Requirements and Work Environment:

• High school diploma or equivalent education required. Bachelor’s degree is preferred.
• 1 year plus of general sales experience. Sales experience in the medical field specifically in Hormone Replacement Therapy is ideal.
• Persuasion, negotiation, and closing skills.
• Ability to meet deadlines, multi task, achieve company set objectives
• Maintain patience and composure managing client care
• Ability to work productively and effectively in an unsupervised environment
• Possesses strong interpersonal and communications skills

Job Type: Full-time
Compensation:
$60,000 yearly with a bonus potential of 1% top line revenue

Benefits & Beyond the Paycheck:

• Complimentary services and employee discounts with Orangetheory Fitness and Relive Health
• Empire cares about you—we offer access to free mental health counseling
• Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
• 401(k)
• Medical, Dental and Vision insurance
• Employee discounts
• Health savings account
• Paid time off
• Professional development assistance
• Pre-tax commuter benefit plan to save on public transportation to/from work

Our Mission: To bring out your best life through inspiring, motivating and exceptional moments
Vision: To be the premier wellness portfolio that supercharges everyday life
Values: Happy, Hungry, Humble, Healthy & Human

About Empire:
Empire Portfolio Group™ was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth. In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives.

Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and franchisee of Orangetheory Fitness. The Company owns, operates and supports 140 Orangetheory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Vermont, and Virginia. Empire is also launching Relive Health which provides anti-aging and wellness services which include hormone optimization, medical aesthetics, vitamin therapy, and regenerative medicine. Empire plans to open hundreds of locations across a dozen states in the next few years. The mission of Relive Health is to help people take control of their "healthspan" (the length of time that a person stays healthy) through personalized wellness products and services.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.