Contact Center Quality Analyst, Sr. jobs in Metairie, LA

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Business Analyst
  • Quality Support Services
  • Orleans, LA FULL_TIME
  • BUSINESS ANALYST:


    Duties/Responsibilities:

    Maintain and organize files, customer service, data entry, answering phones & other duties as directed.


    Mandatory Skills/Qualifications:

    Must be computer literate, proficient in Microsoft Suite. Knowledge of QuickBase preferred but not required.

    Work Schedule:

    Monday - Friday, 8:00 AM - 4:30 PM


    Standard Background Check.

  • 1 Month Ago

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Management Development Analyst
  • Quality Support Services
  • Orleans, LA FULL_TIME
  • Management Development Analyst (Immediate hire, upon successful completion of interview process, drug, and background screening.) Kind of Work: Analytical, technical, and administrative work in one or...
  • 1 Month Ago

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Sr. Financial Analyst
  • Laborde Products, Inc.
  • Covington, LA FULL_TIME
  • Laborde Products is currently seeking a Sr. Financial Analyst to join our growing team in Covington, LA. In this role you will perform advanced financial analysis work and provide leadership and guida...
  • 14 Days Ago

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FISCAL ANALYST
  • LSU Health Sciences Center New Orleans
  • Orleans, LA FULL_TIME
  • Posting Details Posting Summary Functional Position Title FISCAL ANALYST Position Number 00023670 Appointment Type Regular Location-City New Orleans School/Division EXECUTIVE MANAGEMENT Department Vic...
  • 22 Days Ago

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Registered Nurse(RN) / Quality Assurance(QA)
  • Marrero Healthcare Center
  • Marrero, LA FULL_TIME
  • New sign on!! $5000 to qualified nurses New starting rate!$35/hr. for qualified RN Ask us about or Level 1 and 2 educational programs. RN/LVN/LPNs can earn up to an additional $1.50 per hour.We also o...
  • 12 Days Ago

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Registered Nurse(RN) / Quality Assurance(QA) - RN QAPI Nurse
  • Marrero Healthcare Center
  • Kenner, LA FULL_TIME
  • Nexion affiliates operate 50 skilled nursing and rehabilitation as well as assisted living facilities in Colorado, Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted ...
  • 23 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Metairie, LA area

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Travel Physical Therapist - $2,093 per week
  • Hiring Now!
  • New Orleans, LA
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in New Orleans, Louisiana. Job Descript...
  • 4/27/2024 12:00:00 AM

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EHR Analyst
  • Louisiana State University School Of Medicine
  • New Orleans, LA
  • Job Type Full-time Description SUMMARY The LSU Healthcare Network is a non-profit, academic, multi-specialty, healthcare...
  • 4/27/2024 12:00:00 AM

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IS Analyst
  • Ochsner Health
  • New Orleans, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 4/27/2024 12:00:00 AM

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Senior Financial Analyst - Supply Chain - Dickory
  • Ochsner Health
  • New Orleans, LA
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 4/27/2024 12:00:00 AM

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Travel Radiology Technologist - $1,762 per week
  • Hiring Now!
  • New Orleans, LA
  • Supplemental Health Care is seeking a travel Radiology Technologist for a travel job in New Orleans, Louisiana. Job Desc...
  • 4/26/2024 12:00:00 AM

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Travel Nurse RN - PCU - Progressive Care Unit - $1,938 per week
  • Hiring Now!
  • New Orleans, LA
  • Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in New Orlean...
  • 4/25/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $1,781 per week
  • Hiring Now!
  • New Orleans, LA
  • Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in New Orleans, Louisiana. Job ...
  • 4/25/2024 12:00:00 AM

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Travel Nurse RN - Rehabilitation - $1,732 per week
  • Hiring Now!
  • New Orleans, LA
  • Supplemental Health Care is seeking a travel nurse RN Rehabilitation for a travel nursing job in New Orleans, Louisiana....
  • 4/25/2024 12:00:00 AM

Metairie (/ˈmɛtəri/ MET-ər-ee; French: Métairie [metɛʁi]) is a census-designated place (CDP) in Jefferson Parish, Louisiana, United States, and is part of the New Orleans metropolitan area. With a population at the 2010 census of 138,481, Metairie is the largest community in Jefferson Parish and the fifth-largest CDP in the United States. It is an unincorporated area that would be Louisiana's fourth-largest city if it were incorporated. The zip codes that serve the community are 70001–70006. Metairie is located in eastern Jefferson Parish and is bordered by New Orleans to the east, Kenner to t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$51,088 to $69,723
Metairie, Louisiana area prices
were up 1.2% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020