Customer Care Supervisor jobs in the United States

The Customer Care Supervisor trains and coaches staff in standard policies, procedures, and best practices. Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Being a Customer Care Supervisor may monitor staff performance and have responsibility for hiring and performance appraisal. Identifies opportunities for operational improvements and implements solutions. In addition, Customer Care Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Care Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Customer Service Representative I
  • Kelly Services
  • Albany, OR
  • Coordinate with immediate supervisor or other personnel as needed to resolve claims and issues not ... Kelly-sponsored Affordable Care Act health care coverage available to eligible employees * Group ...
  • 15 hours ago

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Call Center Supervisor
  • One Contact Inc.
  • Reno, NV
  • ... while accomplishing the customer service needs of some of the nation's leading Fortune 500 ... One Contact Inc. is looking for a Supervisor with experience in leading and coaching a team to ...
  • 17 hours ago

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Customer Service Representative
  • Adecco
  • Beaverton, OR
  • Other projects as assigned by supervisor Preferred Qualifications: * Customer Service ... At Adecco, we care about our associates' well-being on the job and off, which is why we offer the ...
  • 4 days ago

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Customer Service Representative
  • HomeShield Pest Control
  • Orange County, CA
  • Other duties as assigned by supervisor or management QUALIFICATIONS * High character, be willing to ... Must care about customers! * Excellent organizational, * Interpersonal and communication skills
  • 4 days ago

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Healthcare Customer Service Representative (Work From Home)
  • The Panther Group
  • Pittston, PA
  • Healthcare Call Center Representatives, realize your full potential with The Panther Group! As a ... Communicate in writing and verbally (in person and/or via phone) with supervisors, managers, co ...
  • 4 days ago

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Client Services Supervisor
  • Happy Hound
  • Oakland, OR
  • ... customer service possible to our clients and care of our dogs * Professionally and pleasantly ... Service Supervisor or Manager * Basic animal care practices including handling, harnessing ...
  • 5 days ago

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Call Center Director
  • Shield HealthCare
  • Santa Clarita, CA
  • Shield Healthcare has been a leader in medical supplies since 1957 and is a service organization ... on customer satisfaction. We have an overall satisfaction rating of 99% and take pride in ...
  • 5 days ago

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Staffing - Customer Service Rep. I
  • RightStone
  • Liberty Lake, WA
  • Uphold our customer care standards by achieving individual goals on average handle time, after call ... supervisors, coworkers, independent contractors and other third parties. Company Description ...
  • 5 days ago

Income Estimation for Customer Care Supervisor jobs
$57,162 to $78,471