Customer Care Supervisor jobs in the United States

The Customer Care Supervisor trains and coaches staff in standard policies, procedures, and best practices. Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Being a Customer Care Supervisor may monitor staff performance and have responsibility for hiring and performance appraisal. Identifies opportunities for operational improvements and implements solutions. In addition, Customer Care Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Care Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2021 Salary.com)

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Customer Service $15.5/hr
  • Bright Horizons
  • Louviers, CO
  • Join our team as a Customer Care Specialist! Schedule: Shifts are available 6:00 am through 10:00 pm Monday to Sunday. Shifts will include one weekend day. There will be mandatory in-office training ...
  • 5 hours ago

B
Enrollment Customer Care Specialist- $15.50/hr - 6.14
  • Bright Horizons
  • Allenspark, CO
  • Join our team as a Customer Care Specialist! Schedule: Shifts are available 6:00 am through 10:00 pm Monday to Sunday. Shifts will include one weekend day. There will be mandatory in-office training ...
  • 5 hours ago

Z
Seeking: Customer Service Representative for a Green Beauty Company
  • Zion Health
  • South San Francisco, CA
  • RESPONSIBILITIES: 1. Supervising the daily operations of the customer service department 2. ... care realm. - Exceptional organizational skills to effectively and efficiently manage multiple ...
  • 15 hours ago

A
Health Care Representative (On-site) $16 Hr
  • Aerotek
  • Sacramento, CA
  • Responsible for customer service calls from providers and members. * Provides information ... Provides clerical assistance to all departments as directed by UM/QM Supervisor. * Most calls have ...
  • 17 hours ago

S
Customer Service Representative - Remote
  • Spade Agency
  • Seattle, WA
  • Do you consider empathy and care to be core values in the Customer Service field? Do you have a ... A successful candidate must be able to communicate proactively with their supervisor or instructor ...
  • 2 days ago

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Customer Care Representative
  • Lennar Homes
  • Auburn, WA
  • Customer Care/Service Posting Location: Federal Way, WA Region/Company: McGuff Region Overview ... Follow directions from a supervisor * Understand and follow work rules and procedures * Accept ...
  • 4 days ago

C
Keyperson
  • Chinook Winds
  • Lincoln City, OR
  • Reports customer disputes to Slots Supervisor * Assists customers with machine malfunctions such as ... Customer Oriented- Ability to take care of the customers' needs while following company procedures
  • 4 days ago

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Full-Time Customer Care Agent
  • MCI
  • Sioux City, IA
  • We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and ... WHAT DOES A FULL-TIME CUSTOMER CARE AGENT DO? * On our team your main priority is making sure the ...
  • 5 days ago

Income Estimation for Customer Care Supervisor jobs
$58,382 to $80,149