Customer Care Supervisor jobs in the United States

The Customer Care Supervisor trains and coaches staff in standard policies, procedures, and best practices. Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Being a Customer Care Supervisor may monitor staff performance and have responsibility for hiring and performance appraisal. Identifies opportunities for operational improvements and implements solutions. In addition, Customer Care Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Care Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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RN/HOUSE SUPERVISOR
  • Supervisor
  • Rochester, IN FULL_TIME
  • About Woodlawn Health: Woodlawn Health is located in Fulton and Marshall County, Indiana. We are a rural health system earning the right to care for our community! Our flagship hospital and three rural clinics are located in Rochester, Indiana. We also have clinics in Akron and Argos, Indiana.

    Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide! When you join the Woodlawn Family, you have opportunities to bring your family to events such as breakfast with the Easter Bunny, Woodlawn Picnic, and other things throughout the year.

    Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

     

    PRIMARY DUTIES:

    • Assumes the responsibility of being the highest ranking administrative person in charge of the facility when other higher ranking administrators are not in house.
    • Assesses, evaluates, intervenes on inpatient wound care needs of patients.
    • Assists in the monthly scheduling process as needed. Determines adequate staffing coverage on the nursing units is maintained to the best level possible by assessing the number and level of personnel needed to provide quality patient care. Adjusts staffing and assignments appropriately by calling in or sending home staff as deemed necessary.
    • Other duties as needed.

    EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

    • Currently licensed in the state of Indiana as an RN. Maintains this licensure and provides any licensure renewals or changes to Human Resources.
    • For the Wound Care Specialist role, a master’s degree in nursing and wound certification is required.
    • Must possess Basic Life Support certification or obtain prior to providing direct patient care. Maintains BLS certification per hospital policy.
    • Must possess and maintain Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Neonatal Resuscitation Program (NRP) certification or be willing to obtain within reasonable time frame after hire.
    • Temperature, Airway, Blood pressure, Lab work, Emotional support (S.T.A.B.L.E.) certification is desirable but not required.

    Shift: Nights

    WOODLAWN HEALTH OFFERS:

    • Tuition Assistance
    • Loan Forgiveness
    • Certification Pay
    • Low nurse patient ratios
    • Free education/training
  • 20 Days Ago

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Customer Service Representative (Full-Time/Seasonal)
  • Press-One Customer Care
  • Wichita, KS FULL_TIME
  • We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
  • 13 Days Ago

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Customer Service Representative - Call Center (FT)
  • Press-One Customer Care
  • Lenexa, KS FULL_TIME
  • Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a d...
  • 25 Days Ago

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Warehouse Supervisor
  • Direct Customer Solutions LLC
  • Bells, TN FULL_TIME
  • DescriptionThis position has primary responsibility for supervising the warehouse team working with the Operations manager and partnering with peer supervisors in order to meet goals and objectives.Es...
  • 20 Days Ago

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Appliance Service Technician
  • Clarke Customer Care
  • Rensselaer, NY FULL_TIME
  • Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? I...
  • 25 Days Ago

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Virtual Assistant
  • Quality Customer Care
  • Allentown, PA FULL_TIME
  • Customer Quality Care is in need of Virtual Assistants that can market and advertise for vacation packages while managing customer queries. You will also be asked to process Itineraries, modifications...
  • 26 Days Ago

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Customer Care Associate Full-Time or Part-Time
  • Humane Rescue Alliance
  • Washington, DC
  • Job Description Job Description Job Summary: Assists the Customer Care Manager and Director of Pet Support in achieving ...
  • 6/15/2024 12:00:00 AM

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Client Services Associate
  • SPS North America, Inc
  • Washington, DC
  • Job Details Level Experienced Job Location WCDC - Washington, DC Position Type Full Time Job Category Customer Service D...
  • 6/14/2024 12:00:00 AM

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Associate IT Service Delivery Manager
  • designDATA
  • Gaithersburg, MD
  • Established in 1979, designDATA, a subsidiary of Doyon Government Group (DGG), is a leading IT Managed Services Provider...
  • 6/14/2024 12:00:00 AM

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Meetings Manager - Greenbelt, MD - $35/hr-$37/hr
  • Beacon Hill
  • Greenbelt, MD
  • Our client, an association, is seeking temporary to permanent Meetings Manager to support their Greenbelt, MD office! Ab...
  • 6/12/2024 12:00:00 AM

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Customer Support Specialist
  • Quest Diagnostics Incorporated
  • Arlington, VA
  • Location: Location: Customer Support Specialist in Arlington, VA at Quest Diagnostics **Location:** 3833 Fairfax Drive *...
  • 6/12/2024 12:00:00 AM

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Local Success Coach (Part Time Sales & Customer Service Coordinator)
  • GOAUPAIR OPERATIONS LLC
  • Washington, DC
  • Job Description Job Description Work from home as part-time Local Success Coach (LSC)! Great part-time position for anyo...
  • 6/12/2024 12:00:00 AM

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Broad Agency Announcement (BAA) Coordinator
  • Native American Technology Corporation
  • Arlington, VA
  • NATECH is recruiting for a Broad Agency Announcement (BAA) Coordinator to join our team supporting the Defense Advanced ...
  • 6/11/2024 12:00:00 AM

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IT Account Manager
  • Design Data Systems, Inc.
  • Gaithersburg, MD
  • Job Description Job Description Established in 1979, designDATA, a subsidiary of Doyon Government Group (DGG), is a lead...
  • 6/11/2024 12:00:00 AM

Income Estimation for Customer Care Supervisor jobs
$70,229 to $93,833