Customer Information Center Supervisor jobs in North Dakota

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2020

Supervisor Microbiology Services
  • Altru Health System
  • Grand Forks, ND
  • ... customers with exceptional microbiology testing services. This is achieved through planning ... Provides information and makes recommendations to the Manager on disciplinary action and separation ...
  • yesterday

  • CHI St. Alexius Bismarck
  • Bismarck, ND
  • ... Center in Mobridge, S. D. CHI St. Alexius Health offers a comprehensive line of inpatient and ... The RN assesses, plans, implements, evaluates, and supervises individual patient care on a nursing ...
  • 5 days ago

  • CHI St. Alexius Bismarck
  • Bismarck, ND
  • The RN assesses, plans, implements, evaluates, and supervises individual patient care on a nursing ... Alexius Medical Center mission, values, and Journey Beyond Excellence expectations to foster a ...
  • 5 days ago

Patient Care Technician Inpatient - Straight Nights | Cardiac Care - SMCF
  • Sanford Health
  • Fargo, ND
  • Facility: Sanford Medical Center Fargo Location: Fargo, ND Shift: Night Job Schedule: Full time ... Records vital statistics and other basic health information. Administers basic health care and ...
  • 6 days ago

You Have The Sales Skills, You Just Need a Proven Business Model
  • The Griego Group
  • Ward County, ND
  • Only those who have requested the information will be contacted. This sales system has ... customer service, insurance, computer, management, retail, engineer, medical, marketing, pest ...
  • 6 days ago

North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city. Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Supervisor jobs
$65,643 to $80,669