Customer Service Supervisor jobs in Lewes, DE

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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14 Customer Service Supervisor jobs found in Lewes, DE area

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Security
  • Vantage Point Retirement Living, Inc.
  • Rehoboth Beach, DE
  • ... service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this ... Ability to effectively present information in one-on-one and small group situations to customers ...
  • 7 days ago

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Event Coordinator
  • Vantage Point Retirement Living, Inc.
  • Rehoboth Beach, DE
  • POSITION SUMMARY Assists in the development and oversight of resident services, including planning ... Organizes and supervises a volunteer staff. * Addresses resident groups and other groups on ...
  • 7 days ago

Lewes (/ˈluːɪs/ LOO-iss) is an incorporated city on the Delaware Bay in eastern Sussex County, Delaware. According to the 2010 census, the population is 2,747. Along with neighboring Rehoboth Beach, Lewes is one of the principal cities of Delaware's rapidly growing Cape Region. The city lies within the Salisbury, Maryland–Delaware Metropolitan Statistical Area. Lewes proudly claims to be "The First Town in The First State." Lewes is located at 38°46′28″N 75°08′22″W / 38.77444°N 75.13944°W / 38.77444; -75.13944 (38.7745565, -75.1393498). According to the United States Census Bureau, the cit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$60,879 to $83,575
Lewes, Delaware area prices
were up 1.5% from a year ago

Customer Service Supervisor in Albany, NY
Monitors staff production and performance in order to meet corporate performance goals.
October 11, 2019
Plans and organizes the daily operation of the Service Department, including processing payroll for staff and reviewing attendance.
November 30, 2019
Assists staff in resolution of sensitive calls of a priority nature.
December 05, 2019