Guest Services Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Guest Services Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Guest Services Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Guest Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Guest Services Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Long-term care facility is seeking a Licensed Social Worker to join our team. If interested please submit resume through indeed and welcome to call, Chris Hodges, our Administrator at 225-275-6393.
```Job Overview:```
We are seeking a highly motivated and experienced individual to join our team as the Director of Social Services. As the Director, you will be responsible for overseeing and managing all aspects of our social services programs. This is a leadership role that requires strong program development, management, and relationship-building skills.
```Duties:```
- Develop and implement social services programs to meet the needs of our clients
- Manage and supervise a team of social workers and support staff
- Collaborate with community organizations and agencies to enhance service delivery
- Ensure compliance with all regulatory requirements and standards
- Develop and manage program budgets
- Provide guidance and support to staff in the areas of case management, counseling, and crisis intervention
- Oversee the collection and analysis of program data for reporting purposes
- Stay current on best practices in the field of social work and implement relevant changes as needed
```Qualifications:```
- Bachelor's or Master's degree in Social Work or a related field
- Minimum of 5 years of experience in program development and management
- Strong knowledge of social work principles, practices, and ethics
- Experience working with individuals with developmental disabilities or behavioral health issues is preferred
- Excellent leadership, communication, and interpersonal skills
- Ability to effectively manage multiple priorities and meet deadlines
- Proficient in budgeting and financial management
If you are a dedicated professional with a passion for making a positive impact in the lives of others, we encourage you to apply for this rewarding position.
Job Type: Full-time
Pay: $46,234.00 - $65,000.00 per year
Benefits:
Work Location: In person