Help Desk Manager jobs in Arivaca, AZ

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Help Desk / IT
  • Academies of Math and Science
  • Tucson, AZ FULL_TIME
  • Academies of Math and Science
    Help Desk / IT
    Job Location:

    Compensation: $18 - $21 an hour.

    Are you a dynamic, self-motivated, and intelligent individual wanting to join an innovative organization? As part of the AMS family, your role as a Help Desk Technician will allow you to utilize these skills while supporting our motivated students alongside our talented team of educators. Our passion is serving low-income neighborhoods and providing a STEM-focused education in conjunction with music, foreign language, and sports programs.


    Why work for us?

    • Competitive salaries and bonus pay
    • Full benefits including medical, dental, vision, retirement (with employer contributions), PTO, and disability and life insurance
    • Supportive, collaborative culture with incredible coworkers and leaders
    • Comprehensive training, follow-up coaching, and professional development
    • Extensive opportunities for career mobility/advancement as our schools and network continue to grow and expand to new areas
    • The chance to truly make a difference in the lives of children who may not otherwise have access to a high-quality education

    Interested in pursuing an AMS career?

    Apply in 2 minutes through the link below. Please include a detailed resume describing your experience and data-supported accomplishments.


    Qualifications & competencies:

    • Minimum 1 year tech-support experience
    • Ability to troubleshoot and deploy Windows 7/8.1/10, ChromeOS, iOS and Android devices on-site and remotely
    • Ability to troubleshoot and install PCs, AV equipment, phones, printers, projectors, and other devices
    • Experience with the full suite of Microsoft Office (Word, Excel, OneDrive, etc.)
    • Familiarity with the basic concepts of TCP/IP, DNS, DHCP, SMTP, Active Directory, Google Apps and Office 365
    • Maintenance and creation of network documentation
    • Ability to work independently or with a team
    • Excellent verbal and written communication skills
  • 23 Days Ago

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Senior Help Desk Technician
  • Contact Government Services, LLC
  • Tucson, AZ FULL_TIME
  • Senior Help Desk TechnicianEmployment Type: Full Time Department: Help DeskCGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to ...
  • 3 Days Ago

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Help Desk Specialist - Intermediate
  • AITC (Advanced IT Concepts)
  • Fort Huachuca, AZ FULL_TIME
  • Job Title: Help Desk Specialist - Intermediate Reports to: Help Desk Manager FLSA: Full Time Salary Exempt Primary Work Location: For Huachuca, AZ COMPANY OVERVIEW AITC is a fast-growing, proven Infor...
  • 5 Days Ago

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Help Desk Support Specialist
  • mPulse Mobile
  • Tucson, AZ FULL_TIME
  • Job Category: Account Management Requisition Number: HELPD001036 Posting Details Posted: February 20, 2024 Full-Time Locations Tuscon Remote Job Details Description Primary Responsibilities The Help D...
  • 6 Days Ago

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Help Desk Analyst Lead
  • Agile Defense
  • Fort Huachuca, AZ OTHER
  • Agile Defense provides leading-edge Digital Transformation solutions to support and advance our customers' mission. We deliver innovative and high-quality services to our customers worldwide through a...
  • 1 Month Ago

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Help Desk Technicians - Level 1
  • Syntelligent Analytic Solutions
  • Fort Huachuca, AZ FULL_TIME
  • Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers’ management and technical requirements in the intelligence, defe...
  • 4 Days Ago

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0 Help Desk Manager jobs found in Arivaca, AZ area

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Network Engineer
  • Contact Government Services, LLC
  • Tucson, AZ
  • Network Engineer Employment Type: Full Time, Experienced level Department: Information Technology CGS is seeking an expe...
  • 4/27/2024 12:00:00 AM

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Senior Systems Analyst
  • Contact Government Services, LLC
  • Tucson, AZ
  • Senior Systems Analyst Employment Type: Full Time, Senior-level Department: Information Technology CGS is seeking a Seni...
  • 4/27/2024 12:00:00 AM

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Information Systems Security Officer (ISSO)
  • Contact Government Services, LLC
  • Tucson, AZ
  • ISSO Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an Information Systems Se...
  • 4/27/2024 12:00:00 AM

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IT Project Manager
  • Contact Government Services, LLC
  • Tucson, AZ
  • IT Project Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for an IT P...
  • 4/27/2024 12:00:00 AM

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Senior Lead Network Engineer
  • Contact Government Services, LLC
  • Tucson, AZ
  • Senior Network Engineer Employment Type: Full Time Department: Information Technology CGS is seeking an experienced Seni...
  • 4/27/2024 12:00:00 AM

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Litigation Systems Analyst
  • Contact Government Services, LLC
  • Tucson, AZ
  • Litigation Systems Analyst Employment Type: Full Time, Mid-level Department: Litigation Support CGS is seeking a Systems...
  • 4/27/2024 12:00:00 AM

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Senior Help Desk Technician
  • Contact Government Services, LLC
  • Tucson, AZ
  • Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to ...
  • 4/27/2024 12:00:00 AM

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Senior UI/UX Designer
  • Contact Government Services, LLC
  • Tucson, AZ
  • Senior UI/UX Designer Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a Senior...
  • 4/27/2024 12:00:00 AM

Arivaca (O'odham: Ali Wa:pk) is an unincorporated community in Pima County, Arizona. It is located 11 miles (18 km) north of the Mexican border and 35 miles (56 km) northwest of the port of entry at Nogales. The European-American history of the area dates back at least to 1695, although the community was not founded until 1878. Arivaca has the ZIP code 85601. The 85601 ZIP Code Tabulation Area had a population of 909 at the 2000 census. The Arivaca community lies on the north side of the Arivaca Creek valley at an elevation of 3,643 feet (1,110 m). The Las Guijas Mountains rise to the northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$98,898 to $130,553
Arivaca, Arizona area prices
were up 2.5% from a year ago

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