Help Desk Support, Sr. jobs in Long Beach, CA

Join Our Creative and Supportive Team!

Parraway Recruitment Services is excited to invite motivated individuals to apply for the positions of Help Desk Analyst, Desktop Support, and Graphic Designers. If you have a passion for problem-solving and creativity, this is the perfect opportunity for you!

In these roles, you will play a crucial part in ensuring our clients' technology and design needs are met with precision and flair. Whether you are providing top-notch technical support or bringing visual concepts to life, your contributions will help drive our mission forward!

Key Responsibilities:

• As a Help Desk Analyst, you will be the first point of contact for our users, resolving technical issues and providing guidance with a smile!
• Desktop Support professionals will troubleshoot hardware and software problems on-site or remotely, ensuring a smooth user experience.
• Graphic Designers will create visually stunning designs for various projects, collaborating with teams to deliver engaging content.
• Document all interactions in the ticketing system to maintain clear communication and track issue resolution.
• Engage with users to understand their needs and recommend solutions that enhance their overall experience.

At Parraway, we believe in nurturing talent and fostering an environment of creativity and support. You will have the chance to work alongside passionate professionals and make a real difference in people’s work lives.

What We’re Looking For:

• Help Desk Analyst: Experience in a technical support role with a strong understanding of computer systems and networks.
• Desktop Support: Proven experience fixing hardware/software issues and a knack for troubleshooting under pressure.
• Graphic Designers: A portfolio showcasing your design skills; proficiency in design software like Adobe Creative Suite.
• Excellent communication skills to translate technical jargon into user-friendly language.
• A positive attitude with a strong focus on customer satisfaction.
• Ability to work well in a team, as well as independently, in a fast-paced environment.
• Relevant certifications (e.g., CompTIA A , Adobe Certified Expert) are a plus, but not mandatory!

If you’re ready to embark on a fulfilling career path with a company that values innovation and creativity, apply now! Let’s create amazing experiences together!