IT Support Technician jobs in the United States

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Senior I.T. Support Technician
  • Shock I.T. Support
  • Bristol, PA FULL_TIME
  •  Shock I.T. Support is searching for an ambitious and driven I.T. Support Technician to join our quickly-growing team. A career with us gives you a deeper understanding of computer technology and allows you to enjoy an immersive and unique work experience.

     

    The candidate will work alongside our other technicians to assist customers with desktop support issues. If selected, you will be responsible for providing prompt remote phone support in our Bristol, PA office as well as offering on-site service for customers in Bucks County, PA and Central New Jersey.

     

    If you are interested in pursuing a career in technology, we invite you to take the first step in joining our friendly and welcoming team by applying today!

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    Technical Requirements:
    • Along with the ability to quickly and efficiently work on tasks, candidates must have knowledge about the technology industry. The ideal candidate has the following abilities and experience in the field:
    • At least 3-5 years of proven experience supporting end users or computer networks
    • Ability to diagnose and solve significant problems a user might encounter, such as difficult viruses, strange printer issues, and network connectivity issues.
    • Ability to help level 1 employees and interns learn how to solve issues and help users.
    • Experience with Microsoft Desktop Operating systems (Windows 7, 10, 11)
    • Ability to demonstrate full understanding & working knowledge of Cisco switches & firewalls.
    • Experience with iOS and Android mobile platforms
    • Experience with Microsoft Windows Server 2008 r2, 2012, 2012 r2, 2016 & 2019
    • Experience with firewalls such as SonicWall
    • Ability to troubleshoot error messages, apply patches or upgrades, and offer general support of Windows desktops and networks
    • Ability to document tasks accomplished in a ticketing system & update documentation as systems change
    • Proven knowledge of virtual servers and\or Citrix
    • Familiarity with server-based applications
    • IT certification is a plus


    Skills:
    • Strong willingness and drive to learn
    • An eye for detail and strong organizational skills
    • Ability to work both on a team and independently
    • Ability to thrive in a fast-paced, deadline-driven environment
    • Ability to quickly adjust priorities to respond to pressing demands
    • Ability to clearly document and record all work performed for our clients
    • Excellent planning, analytical, and personal management skills 


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    What you can expect from Shock I.T. Support:

    * Open-floor office environment with NO cubicles whatsoever.  Basketball, Foosball, Billiards, ping-pong, are in the employee lounge.

    * A fully-stocked kitchen provided by ownership.  There is no shortage of snacks & you could almost eat breakfast, lunch & dinner here every day.  

    * Access to the gym in our building with NO membership fee.  

    * The office is open from 8 am to 6 pm Monday-Friday.  We offer a flexible work schedule for BOTH early and late risers

     

    After 90 days of Full-time employment we offer our full-time employees: 

    * Funded healthcare benefits (Medical, Dental AND Vision) for the employee supplemental health care insurance at a reduced cost

    * Earn up to 2 weeks PTO with an additional week given at year 3 AND another week at year 5.   

    * You can join the 401K after your 1st year of employment, with up to 4% matching

  • 1 Month Ago

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I.T. Support Technician - Tier II
  • Shock I.T. Support
  • Bristol, PA FULL_TIME
  • Shock I.T. Support is searching for an ambitious and driven I.T. Support Technician to join our quickly-growing team. A career with us gives you a deeper understanding of computer technology and allow...
  • 1 Month Ago

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IT Bench Technician
  • Beyond IT Support
  • Aurora, CO FULL_TIME
  • Benefits:401(k)401(k) matchingDental insuranceHealth insuranceVision insuranceJob DescriptionBasic Functions:Hardware and software TroubleshootingHardware and Software DeploymentPC Imaging Travel to l...
  • 2 Days Ago

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Level 3 IT Project Technician
  • CW IT SUPPORT INC
  • WILMINGTON, NC FULL_TIME
  • IT Project TechnicianMUST BE WILLING TO RELOCATE TO WILMINGTON, NCLooking to join an incredible team of IT technicians in Eastern North Carolina that make a real impact by providing creative, resource...
  • 1 Month Ago

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IT Support Technician
  • WheelHouse IT
  • Fort Lauderdale, FL FULL_TIME
  • At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, ne...
  • 1 Day Ago

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IT Field Support Technician
  • Modern IT
  • Baldwin, CA FULL_TIME
  • At AMC Modern IT, we're not just another Managed Service Provider (MSP); we're on a mission to revolutionize the IT landscape. Our philosophy prioritizes human connection and service excellence, aimin...
  • 2 Days Ago

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Desktop Support Technician
  • NuAxis, LLC
  • Washington, DC
  • Some of the primary responsibilities of this role would include: All aspects of both Remote and Deskside computer suppor...
  • 5/26/2024 12:00:00 AM

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Network Support Technician (Government)
  • AlienVault
  • Fairfax, VA
  • We are so glad you are interested in joining AT&T.Education:Job Description:The job duties of the NST are as follows: Pr...
  • 5/26/2024 12:00:00 AM

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Help Desk Support Technician
  • Gromelski and Associates, Inc.
  • Fairfax, VA
  • Job Description Job Description Help Desk Support Technician Gromelski and Associates, Inc. (GAI) partners with prime co...
  • 5/26/2024 12:00:00 AM

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Desk Side Support Technician
  • Smart Synergies, Inc.
  • Reston, VA
  • The Desk Side Support Technician will support local IS&T infrastructure and services including hardware, software and op...
  • 5/26/2024 12:00:00 AM

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IT Support Technician
  • MHC GROUP LLC
  • McLean, VA
  • Job Description Job Description We are seeking Solutions Engineers who are passionate about breaking down complex busine...
  • 5/25/2024 12:00:00 AM

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IT Support Technician
  • Extend Information Systems Inc
  • Sterling, VA
  • Job Description Job Description We are looking for a qualified IT Technician that will install and maintain computer sys...
  • 5/23/2024 12:00:00 AM

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Desktop Support Technician
  • INSPYR Solutions
  • Washington, DC
  • Title: Desktop Support Location: Washington, DC, fully onsite Duration: 3 month contract to hire Compensation: 22-25/hr,...
  • 5/22/2024 12:00:00 AM

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Deskside Support Technician
  • CACI International, Inc.
  • Arlington, VA
  • Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Requi...
  • 5/22/2024 12:00:00 AM

Income Estimation for IT Support Technician jobs
$53,287 to $66,788