Manager, Program Management jobs in Florida

The Teacher Accelerator Program (TAP) is seeking a self-motivated, passionate professional to join our team as Program Manager. This leader will provide support for the TAP program directors and teacher candidates as well as actively recruit TAP candidates into our program. This role requires a confident self-starter with attention to detail, the ability to manage multiple projects at once, and excellent time management and organizational skills. This is a full-time, salary-exempt, hybrid working position.

Roles & Responsibilities

• Program Operations/Logistics
• Coordinate with Directors to plan, organize and implement any logistical support needed for TAP’s program success.
• Oversee the purchase, maintenance and inventory of program supplies and materials.
• Manages all logistics for TAP programming including scheduling, securing venues, ordering food and supplies, sending out invitations and reminders, and collecting RSVPS.
• Suggest and establish new processes and practices that will help bring additional efficiencies to the organization.
• Manage the hiring process with M-DCPS for our candidates.
• Data System Management
• Support Directors in maintaining all program data for analysis (attendance, surveys, etc).
• Maintain a system for tracking teacher candidate’s progress through programmatic requirements including testing & certification, fingerprinting, and survey submissions. Follow up with candidates who have missed deadlines, as needed.
• Marketing, Recruitment and Enrollment
• Support Directors in creating and maintaining program specific marketing materials and social media content and engagement.
• Provide logistical support programmatically and to teacher candidates during the recruitment onboarding process.
• Provide logistical support to teacher candidates during the M-DCPS hiring process including completing the District application and submitting certification paperwork.
• Provide procedural programmatic support to teacher candidates including registration for exams and certification and other support.
• Follow up with and track all inquiries from potential teacher candidates including from UM and inquiries directly from our site.
• Manage the TAP Newsletter.
• Proactively check-in with TAP teacher candidates throughout the program.
• Administrative Support
• Work in coordination with Achieve Miami to develop and assist with fiscal processes. Provide logistical support with hiring and onboarding of TAP staff members
• Provide administrative support in relation to operations and TAP’s strategic goals, including application processes and participant support.
• Attend weekly Program meetings and take notes.
• Maintaining Program calendars and schedules, sending out reminders of impending meetings and workshops.

Qualifications

• Bachelor's Degree preferred or commensurate job experience
• 2 - 3 years of experience working in a fast-paced environment; ability to multitask effectively; and maintain attention to detail
• Proficiency in digital programs such as Google Drive, Monday.com, Typeform, Calendly, etc.
• Valid driver’s license for responsibilities throughout the day, evening and weekends (required)

The ideal candidate for this role will have:

• Strong Organizational Skills: You thrive on staying organized and knowing what you need to do to reach set goals. You have systems to help you stay on top of your personal to-do list and can integrate new tasks and prioritize effectively.
• Strong Interpersonal Skills: You have a strong customer service mindset and the ability to navigate complex conversations, while building trust with partners. We work with students, school administration, parents, donors, community members, and community leaders - and we need someone who can comfortably engage and build relationships with all of these audiences!
• Strong Communication Skills: You are a strong writer, emailer, and phone-answerer and are able to communicate clearly and warmly in all situations. You build confidence in others through open and proactive communication and provide clear, helpful information to various different audiences.
• Teamwork and Collaboration: You actively contribute to the team in order to complete tasks, meet goals or manage programs. You understand that your team's success is your own success. You thrive when facing new challenges, but are also enthusiastic to pitch in on the small stuff to support other team members. You consistently tap into other staff members to learn from their expertise.
• Solution Orientated: You proactively identify gaps, design solutions and apply them to ensure results. You are data-driven and analyze data to produce insights while generating wise, actionable recommendations.
• High Quality Work Product: You are detail oriented and always double-check your work before handing it off. You take the time necessary to achieve the highest quality outcome possible in all scenarios, producing the best possible work while pursuing goals despite obstacles or constraints.
• Self-Direction: You are the type of leader who can map out what it takes to get it done - and then you do it! You’re a step ahead of the rest of the team, always anticipating what we’ll need, whether that’s extra copies or a system to help us streamline a process. You know how to “manage up” and can ask effective clarifying questions to ensure that your work stays on track.
• Growth Mindset: You constantly request feedback on your work and ask for new responsibilities and challenges; you have a desire to develop your professional skills.
• Creativity: You enjoy thinking creatively about new initiatives and projects, all grounded in the vision to create the most value we can for the students we serve. You are comfortable ideating about new initiatives and then have the project planning skills to create an infrastructure to bring those new initiatives to life.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Miami, FL 33136: Relocate before starting work (Required)

Work Location: Hybrid remote in Miami, FL 33136