Outbound Contact Center Manager jobs in Arlington, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

198 Outbound Contact Center Manager jobs found in Arlington, MA area

1
Account Manager for Automated Camera Solutions
  • 1 Beyond
  • Charlestown, MA
  • Research offices of accounts, identify key players, establish contact, and generate interest to ... Center in Charlestown. There's an onsite gym, cafeteria, and daycare. Free shuttle from the ...
  • 3 hours ago

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Senior Digital Project Manager
  • SAPIENT RAZORFISH
  • Boston, MA
  • ... project contact for the client. Adapts and applies the PS approach to meet project / program ... Dorchester Center, MA - 02124
  • 22 hours ago

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Office Manager
  • Nashua Senior Activity Center
  • Nashua, NH
  • Nashua Senior Activity Center Office Manager Ti tl e: Office Manager Status: Full Time The mission ... Serve as point of contact for publisher. * Work with Development Director on and provide mailing ...
  • yesterday

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Automotive Technical Service Manager
  • Monro Muffler/Brake
  • Lowell, MA
  • ... Store Support Center in Rochester, New York. If you like helping others, as much as you like ... Contact us to learn more. Destination Monro! - Your career is here. Additional Information Benefits ...
  • 2 days ago

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Financial Services Customer Service Representative
  • OnBrand24
  • Beverly, MA
  • ... outbound customer service projects for Finacial Services clients. We are seeking qualified ... Prior contact center or customer service experience is required. There are both full-time and ...
  • 3 days ago

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Inside Sales Agent Real Estate
  • Wilson Group Realty
  • Newton Center, MA
  • ... in our contact management database system. Attention to detail is vitally important in this ... Inside sales and/or Call Center experience * Must be self-motivated, possess strong organizational ...
  • 4 days ago

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Medical Case Manager
  • Greater Lawrence Family Health Center
  • Lawrence, MA
  • Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site ... contact to each active client through telephone calls, office visits, agency visits, home visits ...
  • 4 days ago

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Configuration Management Specialist
  • Smithsonian Astrophysical Observatory
  • Cambridge, MA
  • Join the Chandra X-ray Center and become part of the team working to support and enhance the ... from the contact person identified on the site. We accept only on-line applications for this ...
  • 5 days ago

Arlington is a town in Middlesex County, Massachusetts, United States, six miles (10 km) northwest of Boston. The population was 42,844 at the 2010 census. Arlington covers 3,517.5 acres (14 km2), or 5.5 square miles, of which 286.2 acres (1.2 km2) are covered by water. There are 210.52 acres (0.9 km2) of parkland. Elevation ranges from 4 feet (1.2 m) above sea level (along Alewife Brook) to 377 feet (114.9 m) near Park Avenue and Eastern Avenue. Arlington borders on the Mystic Lakes, Mystic River, and Alewife Brook. Within its borders are Spy Pond, the Arlington Reservoir, Mill Brook, and Hil...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$83,828 to $126,661
Arlington, Massachusetts area prices
were up 2.5% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
October 02, 2019
Provide feedback and enforce best practices across the workflow.
November 15, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
December 22, 2019