Outbound Contact Center Manager jobs in Lawrence, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)


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40 Outbound Contact Center Manager jobs found in Lawrence, MA area

Bilingual Customer Account Advisor
  • Aarons
  • Harvard, MA
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ... by management * Clean and certify merchandise in the Quality Assurance Center for all items ...
  • 9 hours ago

  • Global Technical Talent, LLC
  • Woburn, MA
  • This role sits in their distribution center in Woburn, MA and there is a focus on relationship over ... contact lists, internal databases, and employee referrals * Educate hiring managers on trends in ...
  • 21 hours ago

In-Home Behavioral Clinician
  • LAMOUR Clinic and Community Health Institute
  • Boston, MA
  • ... center strength based practices. Conducts risk management and safety planning. This also includes ... Collaboration with care coordinator via collard contact (via phone, attendance at IEP meetings ...
  • yesterday

Phone Sales Representative
  • Quality Communications LLC
  • Nashua, NH
  • ... manage large amounts of outbound calls in a timely manner and follow call center scripts when handling different topics. Qual Com reps build sustainable relationships and engage customers by taking ...
  • yesterday

Immediate interview - Incident Management Analyst - Boston, MA
  • Spruce Technology Inc.
  • Boston, MA
  • College Preferred Minimum of 2 years contact center support experience (TL, Ops role, etc ... time management skills Analytical Background Strong Microsoft Office Skills IV. SPECIALIZED ...
  • yesterday

Sales Executive - Mergers & Acquisitions
  • Vested Business Brokers
  • Nashua, NH
  • ... and outbound call center RESPONSIBILITIES/ ATTRIBUTES * build and manage buyers and seller relationships * computer literacy (embrace technology) * results driven attitude * enjoy working ...
  • 2 days ago

Direct Sales Representative - Full Time & Hiring Now!
  • Ironwood Marketing Concepts
  • Boston, MA
  • We do NOT offer any call center / d2d / b2b or commission-only / 1099 positions * * Benefits of ... contact to schedule a time for you to come in to meet with our hiring manager at our office in ...
  • 3 days ago

According to the United States Census Bureau, the city has a total area of 7.4 square miles (19 km2), of which 7.0 square miles (18 km2) is land and 0.4 square miles (1.0 km2) (6.07%) is water. Lawrence is on both sides of the Merrimack River, approximately 26 miles (42 km) upstream from the Atlantic Ocean. On the north side of the river, it is surrounded by Methuen. On the south side of the river, the town is bordered by North Andover to the east, and Andover to the south and southwest. Lawrence is approximately 30 miles (48 km) north-northwest of Boston and 27 miles (43 km) southeast of Manc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$78,790 to $119,059
Lawrence, Massachusetts area prices
were up 1.6% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019