Outbound Contact Center Manager jobs in Quincy, MA

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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216 Outbound Contact Center Manager jobs found in Quincy, MA area

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Director of Workforce Management
  • EDI Specialists, Inc.
  • Raynham, MA
  • The Director WFM supports contact center operations. They are responsible for forecasting, capacity planning, scheduling, real time management, reporting and analytics. Identifies opportunities for ...
  • 6 hours ago

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Direct Sales Representative - Full Time & Hiring Now!
  • Ironwood Marketing Concepts
  • Boston, MA
  • We do NOT offer any call center / d2d / b2b or commission-only / 1099 positions * * Benefits of ... contact to schedule a time for you to come in to meet with our hiring manager at our office in ...
  • 2 days ago

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Sales Executive - Mergers & Acquisitions
  • Vested Business Brokers
  • Boston, MA
  • ... and outbound call center RESPONSIBILITIES/ ATTRIBUTES * build and manage buyers and seller relationships * computer literacy (embrace technology) * results driven attitude * enjoy working ...
  • 5 days ago

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HIGH PERFORMER INSURANCE SALES REP NEEDED ASAP WORK FROM HOME
  • Kurt Young Insurance Group
  • Cambridge, MA
  • Desire to grow quickly and possibly fast track into management * Strong work ethic and the ability ... contact us today: 573-220-4292
  • 6 days ago

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Associate Director / Director, Due Diligence Management CMC
  • Takeda
  • Cambridge, MA
  • As an Associate Director, Due Diligence Management you will serve as Pharm Sci's primary point of ... Serve as Pharm Sci's primary point of contact for Takeda's Center of External Innovation (CEI) for ...
  • 6 days ago

Quincy (/ˈkwɪnzi/ KWIN-zee) is the largest city in Norfolk County, Massachusetts, United States. It is part of Metropolitan Boston and one of Boston's immediate southern suburbs. Its population in 2014 was 93,397, making it the eighth-largest city in the state. Known as the "City of Presidents," Quincy is the birthplace of two U.S. presidents—John Adams and his son John Quincy Adams—as well as John Hancock, a President of the Continental Congress and the first signer of the Declaration of Independence. First settled in 1625, Quincy was briefly part of Dorchester and Boston before becoming the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$83,897 to $126,775
Quincy, Massachusetts area prices
were up 2.5% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019