Sr. Customer Success Specialist jobs in the United States
Recently Added Sr. Customer Success Specialist jobs
Sr. Customer Success Manager
- PayPal, Inc.
-
Carolina, NC
FULL_TIME
- At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job Description Summary: Help shoppers, retailers, and the planet Forward-thinking retailers retain revenue, reduce costs, raise shopper lifetime value, and enhance sustainability with Happy Returns’ returns software and reverse logistics. We care deeply about taking returns off our customers’ plates, and we hope you do, too! What is Happy Returns? Retailers like Everlane, Lands End, and REVOLVE partner with Happy Returns to make returns beautiful for their business, shoppers, and the planet. Come help us shape the future! Job Description: Do the best work of your life We’re not solving a small problem, and we’re not addressing a small market. We’re going after returns—the part of online shopping that consumers say they hate most. As a Sr. Customer Success Manager, you have a substantial impact being responsible for ensuring that our new and existing retailer partners have the best experience possible with Happy Returns. The Sr. Customer Success Manager will: Cultivate and maintain relationships with our retailer partners to ensure their success and satisfaction with our platform and services while identifying and developing growth opportunities. Work cross-functionally with key departments including Product, Operations, Support, Finance and more to effectively resolve merchant issues, communicate retailer needs Provide best in class guidance and support to large enterprise merchants to ensure they are utilizing Happy Returns products and services effectively Hold monthly and/or quarterly account reviews with key retailers Become an expert in our platform’s services and functionality Sound like you? Proven success in either a hands-on Account Management or client facing Project Management role owning 10-20 clients simultaneously Has a strong background rooted in eCommerce and/or retail and Logistics Passion for the problem Happy Returns is solving and interested in learning the world of returns and reverse logistics Be obsessively empathetic towards our partners and their business needs Experience using account and project management tools such as Asana and Salesforce Experience communicating technical details of potential issues to internal development teams using JIRA Proficient in basic presentation deck design and data analysis Outstanding project management skills The ability to operate in a rapidly-changing and fast-paced environment An obsession for details and accuracy, while keeping the bigger picture in mind An understanding of retail and the challenges returns pose for stakeholders Additional Job Description: Subsidiary: PayPal Travel Percent: 0 - PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $64000 to $156750 Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Any general requests for consideration of your skills, please Join Our Talent Community. As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated. Notice to Applicants and Employees who reside within New York City. Click here to view the notice. At PayPal we are reimagining money, democratizing financial services, and giving people more ways to safely connect to their money and to each other. We are purpose-driven and looking for people who want to join us at the forefront of the digital payments revolution. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience. When applying for a job you are required to create an account, if you have already created an account - click Sign In. Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account: Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up. Please Capitalize first letter of your First and Last Name. Please avoid using fully capitalized text for your First and/or Last Name. NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID. Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience.
- 18 Days Ago
Sr. Customer Success Manager
- ShipperHQ
-
Austin, TX
FULL_TIME
- Sr. Customer Success Manager - SaaSAbout ShipperHQ and this position:ShipperHQ is a startup headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are ...
- 19 Days Ago
Sr. Customer Success Manager
- Baker Hughes Holdings LLC
-
Austin, TX
FULL_TIME
- Are you passionate about providing complex technical solutions?Would you like to be at the center of cutting-edge energy projects?The Customer Success Manager establish and enhance our customer relati...
- 19 Days Ago
Sr. Customer Success Manager
- Ncontracts
-
Brentwood, TN
FULL_TIME
- Sr. Customer Success ManagerRemote | Client Services | Full-TimeWHO WE ARENcontracts provides comprehensive vendor, compliance, risk management, and lending compliance solutions to a rapidly expanding...
- 21 Days Ago
Sr. Manager, Customer Success
- Measured
-
Chicago, IL
FULL_TIME
- Who We AreMeasured is the pioneer and leader of incrementality-based measurement and optimization for consumer brands. Leading brands use our elegant, all-in-one platform to manage, test, plan, and op...
- 5 Days Ago
Sr Customer Success Representative
- honeywell2-pilot
-
Northford, CT
FULL_TIME
- We don’t just sell things. We offer solutions to tomorrow’s challenges. Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer ...
- 8 Days Ago
Sr. Customer Success Specialist jobs at Popular Companies
Customer Support Specialist
- Russell Tobin
-
Columbus, OH
- Position Title: Customer Support Representative/Account Representative-Sr Location:4343 Easton Commons Columbus OH 43219...
- 4/27/2024 12:00:00 AM
Credit Bureau Disputes Specialist Sr - Columbus, OH
- VetJobs
-
Columbus, OH
- Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qual...
- 4/27/2024 12:00:00 AM
Customer Service Specialist
- Russell Tobin
-
Columbus, OH
- Position Title: Customer Support Representative/Account Representative-Sr Location:4343 Easton Commons Columbus OH 43219...
- 4/27/2024 12:00:00 AM
Customer Support Specialist
- Russell Tobin
-
Columbus, OH
- Position Title: Customer Support Representative/Account Representative-Sr Location:4343 Easton Commons Columbus OH 43219...
- 4/27/2024 12:00:00 AM
SR MERCHANDISE SPECIALIST
- Micro Center
-
Hilliard, OH
- MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an i...
- 4/27/2024 12:00:00 AM
Sr./Specialist, Quality Assurance
- AmplifyBio
-
New Albany, OH
- Are you passionate about significantly improving the future of medicine? Do you believe that people are the most importa...
- 4/26/2024 12:00:00 AM
Customer Service Specialist
- Russell Tobin
-
Columbus, OH
- Position Title: Customer Support Representative/Account Representative-Sr Location:4343 Easton Commons Columbus OH 43219...
- 4/25/2024 12:00:00 AM
IT Service Desk Specialist
- Russell Tobin
-
Columbus, OH
- Job Description Job Description Position Title: Customer Support Representative/Account Representative-Sr Location:4343 ...
- 4/25/2024 12:00:00 AM
Income Estimation for Sr. Customer Success Specialist jobs
$72,000 to $96,946