Support Analyst jobs in the United States

Departmental Analyst 12 - Administrative Assistant -Wayne - Child Welfare
  • Departmental Analyst-A, Provider Support Unit New
  • Detroit, MI FULL_TIME
  • Salary
    $57,553.60 - $84,115.20 Annually
    Detroit, MI
    Job Type
    Permanent Full Time
    Job Number
    Health and Human Services - Central Office
    Opening Date
    Closing Date
    5/28/2024 11:59 PM Eastern
    Bargaining Unit

    Job Description

    Position serves as the South Central Administrative Assistant, to the District Manager assisting in aligning, directing, implementing, and monitoring Michigan's Child Welfare reform activities in the local Child Welfare office. This position will be assisting the District Manager in the areas of child welfare, as well as provide assistance in the alignment of child welfare programs and their policies to improve client services, program outcomes, and quality, to achieve the child welfare improvement goals. The South Central Administrative Analyst will assist in the review of data and quality assurance reports in conjunction with federal requirements, as well as requirements of the Modified Settlement Agreement (MSA) that will be coordinated with internal and external stakeholders.

    This position also functions as the Data Analyst for the Child & Family Services South Central District office reporting to the District Manager. The South Central Administrative Analyst works congruently with the management team representing the district at administration, county, and community meetings and events. The primary objective of this position is to assist and advise the management team of the district's staffing and client needs through research and analysis by identifying barriers, providing strategies, making recommendations, and monitoring the results of the recommendations. This data reporting impacts management's decisions, initiatives, and planning.

    The South Central Administrative Analyst is responsible for developing and monitoring district-wide projects and corrective actions plans, providing strategic and operational planning, and performing cost analysis. These decisions have district, administration, and county-wide effects. This South Central Administrative Analyst acts as the liaison to the community and is responsible for the assessment and coordination of targeted training.

    To be considered for this position you must:
    • apply for this position online via NEOGOV;
    • relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
    • attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
    • attach a cover letter.
    • if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

    Required Education and Experience

    Possession of a bachelor's degree in any major.

    Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.

    Prefer Local office experience in child welfare services. Prefer four years experience in a combination of service worker/supervisor, training consultant or children’s services program specialist.

    Selective Position Requirement: Possession of at least four years of child welfare experience, in Children's Protective Services, Foster Care, Adoptions and/or Licensing, gained within the last six years, including at least two and a half years of child welfare experience gained within the Michigan Department of Health and Human Services.

    Additional Requirements and Information

    This position is open to current Michigan Department of Health and Human Services (MDHHS) employees and MDHHS employees in lay-off status only.

    our application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

    Position Location/Remote Office:
    The physical location of this position is 1801 E. Canfield Detroit, MI 48207. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

    Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

    Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
    o A secure work location that allows privacy and prevents distractions.
    o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
    o Suitable lighting, furniture, and utilities.

    If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

    The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

    As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

    The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
    For information about this specific position, please email Shanitra Fluellen at

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    MDHHSJobs#MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes
    MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer

    State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
    More details on benefits for our new hires are below:

    Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

    Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at

    Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available at

    Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

    Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.

    Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

    Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

    Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

    Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

    Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information to help determine if you could qualify is available from the U.S. Department of Education.

    Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

    Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

    Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

    Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

    Updated: 2/28/24

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Income Estimation for Support Analyst jobs
$60,218 to $90,928