Technical Support Supervisor jobs in Detroit, MI

• Manage day to day quality control and quality inspection activities to the assigned area(s)
• Will be required to directly supervise hourly and or SBU
• Daily auditing across all shifts to hold Team Members and Team Leaders accountable up to and including issuing discipline as required
• Empowered through independent judgment to commence or cease production operations based on quality safety and/or regulatory requirements
• Direct the workforce to follow government regulations and all applicable MQGR and Level 1 standards
• Identify need for process improvements/procedures required
• Document conditions found and identify opportunities for process improvement
• Communicate results to quality and plant management
• Plan, prioritize, set goals and manage multiple projects in a technical and business environment
• Strong communication skills to lead and support meetings at all levels of the company, including SR leadership
• Provide expert technical leadership & directing cross functional teams in the application of quality initiatives.
• Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
• Take over from PPR process after J1 (drive closure of open J1 issues and ensure plants comply with Quality/MQGR standards)
• Develop and enhance PPR & audit checklists over time
• Perform process audits based on internal and external quality indicators, leveraging standard checklists questions - audit the entire system a minimum of three times per year (3,679 questions for 39 processes)
• Review critical processes and stations daily per VOC
• Report monthly process conformity scorecard for the Plant
• Review and Decision process standard deviations related to MQGR/Standards
• Monitor all new or enhanced regulatory and corporate requirements and update process checklist and lead implementation
• Assist in root cause, containment and corrective actions for all quality related issues
• Achieve timely completion of containment corrective actions (Performance action notices)
• Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
• Provide technical liaison support between Engineering, Quality, Production and Product Design departments
• Embrace and execute standardization of best practices that ensure quality products
• Document all non-conformance conditions found and identify and execute opportunities for process improvement
• Demonstrate a working knowledge of vehicle audit items
• Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
• Supervise the auditing of new production vehicles to validate quality or identify quality concerns
• Training and coaching of salary and bargaining unit employees, both direct and indirect
• Creates, implements and sustains vehicle control plans to prevent the outflow of defects to customers
• Recommends and implements simple cost-effective error/mistake proofing strategies
• Work with Engineering and Suppliers to resolve issues that are not plant controllable
• Support manufacturing facilities with launch readiness assessments and implementation methodology for compliance to requirements
• Serve as liaison between plants and engineering.
• Conduct training (development, implementation) for plant personnel on quality requirements
• Recommend and implement new initiatives to improve plant processes
• Analyze quality data from internal and external indicators to ensure calibration

• Bachelor degree required.
• Two (2) years of experience as a Quality Supervisor required.
• Demonstrated planning/problem solving skills
• Ability to work a flexible shift schedule
• Experience and working knowledge of computer systems and software with strong knowledge of MS Office or Google Office
• Ability to analyze, synthesize and translate data into visual charts/graphs etc.
• Flexibility to work on a rotating crew/shift schedule
• Ability to work overtime as needed
• Ability to be flexible to carry out tasks 'outside' of normal roles and responsibilities

• Manufacturing / Assembly Plant experience
• Lead Auditor Certifications and Practical experience
• Supervisory experience of hourly personnel
• Basic Knowledge of Statistics
• Previous Leadership experience is a plus
• Engineering degree or equivalent

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With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit .

Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.