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Call Center Agent Quality Monitoring Analyst Salary in Adams, Oregon

Call Center Agent Quality Monitoring Analyst Salary in Adams, OR

How much does a Call Center Agent Quality Monitoring Analyst make in Adams, OR? The average Call Center Agent Quality Monitoring Analyst salary in Adams, OR is $53,700 as of April 24, 2024, but the range typically falls between $45,900 and $61,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Call Center Agent Quality Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Analyst Salary $38,799 Adams,OR April 24, 2024
25th Percentile Call Center Agent Quality Monitoring Analyst Salary $45,900 Adams,OR April 24, 2024
50th Percentile Call Center Agent Quality Monitoring Analyst Salary $53,700 Adams,OR April 24, 2024
75th Percentile Call Center Agent Quality Monitoring Analyst Salary $61,500 Adams,OR April 24, 2024
90th Percentile Call Center Agent Quality Monitoring Analyst Salary $68,601 Adams,OR April 24, 2024
25% $45,900 10% $38,799 90% $68,601 75% $61,500 $53,700 50%(Median) Didn’t find job title? Click
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Check out Call Center Agent Quality Monitoring Analyst Job Openings in Adams, Oregon

Quality Assurance Analyst

Uline - Pleasant Prairie, WI

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Call Center Operator (Bilingual)

Cornerstone Family Healthcare - Newburgh, NY

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Mortgage Collections (Call Center)

Cenlar FSB - Tempe, AZ

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Call Center Representative

USAA - COLORADO SPRINGS, CO

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Job Description

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Agent Quality Monitoring Analyst in Adams, OR
  • Uline - Pleasant Prairie, WI
    Quality Assurance Analyst. Corporate Headquarters. 12575 Uline Drive, Pleasant Prairie, WI 53158. Unlock your full potential as a Quality Assurance Analyst...
    - 20 Days Ago
  • Cornerstone Family Healthcare - Newburgh, NY
    Description. Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY....
    - 17 Days Ago
  • Cenlar FSB - Tempe, AZ
    Start something good. Empower your career. Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of re...
    - 7 Days Ago
  • USAA - COLORADO SPRINGS, CO
    Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
    - 1 Day Ago
  • USAA - COLORADO SPRINGS, CO
    Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
    - 1 Day Ago

Career Path for this job

  1. This Job:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
45900
61500
53700

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
47000
65100
55500
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Agent Quality Monitoring Analyst in Adams, OR. The base salary for Call Center Agent Quality Monitoring Analyst ranges from $45,900 to $61,500 with the average base salary of $53,700. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $47,000 to $65,100 with the average total cash compensation of $55,500.
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45900
61500

 

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About Adams, Oregon    Adams is a city in Umatilla County, Oregon, United States, located about 13 miles (21 km) northeast of Pendleton on Oregon Route 11. The population w....More

Adams, Oregon  area prices were up 2.9% from a year ago    View the Cost of Living in Adams, Oregon

Call Center Agent Quality Monitoring Analyst Salary in popular cities: Portland, Eugene, Salem

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