How much does a Call Center Agent Quality Monitoring Analyst make in Oregon? The average Call Center Agent Quality Monitoring Analyst salary in Oregon is $51,900 as of April 24, 2024, but the range typically falls between $44,400 and $59,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Agent Quality Monitoring Analyst Salary | $37,572 | OR | April 24, 2024 |
25th Percentile Call Center Agent Quality Monitoring Analyst Salary | $44,400 | OR | April 24, 2024 |
50th Percentile Call Center Agent Quality Monitoring Analyst Salary | $51,900 | OR | April 24, 2024 |
75th Percentile Call Center Agent Quality Monitoring Analyst Salary | $59,400 | OR | April 24, 2024 |
90th Percentile Call Center Agent Quality Monitoring Analyst Salary | $66,228 | OR | April 24, 2024 |
The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Clackamas, OR | Avg. Salary $53,056 | Date Updated April 24, 2024 |
Location Oregon City, OR | Avg. Salary $52,954 | Date Updated April 24, 2024 |
Location Adams, OR | Avg. Salary $53,669 | Date Updated April 24, 2024 |
Location Adel, OR | Avg. Salary $50,353 | Date Updated April 24, 2024 |
Location Adrian, OR | Avg. Salary $46,679 | Date Updated April 24, 2024 |
Location Agness, OR | Avg. Salary $50,353 | Date Updated April 24, 2024 |
Location Albany, OR | Avg. Salary $50,659 | Date Updated April 24, 2024 |
Location Allegany, OR | Avg. Salary $50,455 | Date Updated April 24, 2024 |
Location Alsea, OR | Avg. Salary $50,506 | Date Updated April 24, 2024 |
Location Alvadore, OR | Avg. Salary $51,067 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About Oregon Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineate....More
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