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How much does a Call Center Agent Quality Monitoring Analyst make in Oregon? The average Call Center Agent Quality Monitoring Analyst salary in Oregon is $51,900 as of April 24, 2024, but the range typically falls between $44,400 and $59,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Call Center Agent Quality Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Analyst Salary $37,572 OR April 24, 2024
25th Percentile Call Center Agent Quality Monitoring Analyst Salary $44,400 OR April 24, 2024
50th Percentile Call Center Agent Quality Monitoring Analyst Salary $51,900 OR April 24, 2024
75th Percentile Call Center Agent Quality Monitoring Analyst Salary $59,400 OR April 24, 2024
90th Percentile Call Center Agent Quality Monitoring Analyst Salary $66,228 OR April 24, 2024
25% $44,400 10% $37,572 90% $66,228 75% $59,400 $51,900 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Agent Quality Monitoring Analyst in Oregon
  • Consumer Safety Technology (CST) and our family of brands have helped millions of individuals to live and drive responsibly. We provide products and servic...
    - 3 Days Ago
  • Company Overview. Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our tw...
    - 2 Months Ago
  • Start something good. Empower your career. Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of re...
    - 1 Month Ago
  • Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent ...
    - 21 Days Ago
  • Must apply directly on our website www.cvch.org. Columbia Valley Community Health (CVCH) is growing. CVCH is a dynamic, progressive community health center...
    - 2 Months Ago

Career Path for this job

  1. This Job:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Call Center Agent Quality Monitoring Analyst

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Location Avg. Salary Date Updated
Location Clackamas, OR Avg. Salary $53,056 Date Updated April 24, 2024
Location Oregon City, OR Avg. Salary $52,954 Date Updated April 24, 2024
Location Adams, OR Avg. Salary $53,669 Date Updated April 24, 2024
Location Adel, OR Avg. Salary $50,353 Date Updated April 24, 2024
Location Adrian, OR Avg. Salary $46,679 Date Updated April 24, 2024
Location Agness, OR Avg. Salary $50,353 Date Updated April 24, 2024
Location Albany, OR Avg. Salary $50,659 Date Updated April 24, 2024
Location Allegany, OR Avg. Salary $50,455 Date Updated April 24, 2024
Location Alsea, OR Avg. Salary $50,506 Date Updated April 24, 2024
Location Alvadore, OR Avg. Salary $51,067 Date Updated April 24, 2024

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