Call Center Agent Quality Monitoring Analyst Salary in Bedford Hills, New York
Call Center Agent Quality Monitoring Analyst Salary in Bedford Hills, NY
How much does a Call Center Agent Quality Monitoring Analyst make in Bedford Hills, NY? The average Call Center Agent Quality Monitoring Analyst salary in Bedford Hills, NY is $58,700 as of May 28, 2024, but the range typically falls between $50,100 and $67,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Agent Quality Monitoring Analyst Salary | $42,270 | Bedford Hills,NY | May 28, 2024 |
| 25th Percentile Call Center Agent Quality Monitoring Analyst Salary | $50,100 | Bedford Hills,NY | May 28, 2024 |
| 50th Percentile Call Center Agent Quality Monitoring Analyst Salary | $58,700 | Bedford Hills,NY | May 28, 2024 |
| 75th Percentile Call Center Agent Quality Monitoring Analyst Salary | $67,100 | Bedford Hills,NY | May 28, 2024 |
| 90th Percentile Call Center Agent Quality Monitoring Analyst Salary | $74,748 | Bedford Hills,NY | May 28, 2024 |
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Job Description
The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Call Center Agent Quality Monitoring Analyst
2 - 4 years experience
Bachelor's Degree -
Up a level:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree
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About Bedford Hills, New York
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Level of Education
- Call Center Agent Quality Monitoring Analyst Salaries with an Associate's Degree
- Call Center Agent Quality Monitoring Analyst Salaries with a Bachelor's Degree
- Call Center Agent Quality Monitoring Analyst Salaries with a Master's Degree or MBA
- Call Center Agent Quality Monitoring Analyst Salaries with a JD, MD, PhD or Equivalent
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About Bedford Hills, New York Bedford Hills is a hamlet in the Town of Bedford, Westchester County, New York, United States. The population was 3,001 at the 2010 census, which list....More
Bedford Hills, New York area prices were up 1.6% from a year ago View the Cost of Living in Bedford Hills, New York
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