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How much does a Call Center Agent Quality Monitoring Analyst make in Brimhall, NM? The average Call Center Agent Quality Monitoring Analyst salary in Brimhall, NM is $47,400 as of May 28, 2024, but the range typically falls between $40,500 and $54,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Agent Quality Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Analyst Salary $34,218 Brimhall,NM May 28, 2024
25th Percentile Call Center Agent Quality Monitoring Analyst Salary $40,500 Brimhall,NM May 28, 2024
50th Percentile Call Center Agent Quality Monitoring Analyst Salary $47,400 Brimhall,NM May 28, 2024
75th Percentile Call Center Agent Quality Monitoring Analyst Salary $54,200 Brimhall,NM May 28, 2024
90th Percentile Call Center Agent Quality Monitoring Analyst Salary $60,391 Brimhall,NM May 28, 2024
25% $40,500 10% $34,218 90% $60,391 75% $54,200 $47,400 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Call Center Agent Quality Monitoring Analyst in Brimhall, NM
  • Quality Management Nurse Analyst Exempt, UHS Phelps Hall. United Health Services is seeking a Quality Management Nurse Analyst Exempt to join our Quality M...
    - 2 Months Ago

Career Path for this job

  1. This Job:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Average Base Salary

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40500
54200
47400

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
41400
57400
48900
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Agent Quality Monitoring Analyst in Brimhall, NM. The base salary for Call Center Agent Quality Monitoring Analyst ranges from $40,500 to $54,200 with the average base salary of $47,400. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $41,400 to $57,400 with the average total cash compensation of $48,900.
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40500
54200

 

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About Brimhall, New Mexico    Brimhall Nizhoni is a census-designated place (CDP) in McKinley County, New Mexico, United States. The population was 199 at the 2010 census. The Nava....More

Brimhall, New Mexico  area prices were up 2.5% from a year ago    View the Cost of Living in Brimhall, New Mexico

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