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How much does a Call Center Agent Quality Monitoring Analyst make in Dora, NM? The average Call Center Agent Quality Monitoring Analyst salary in Dora, NM is $45,300 as of May 28, 2024, but the range typically falls between $38,700 and $51,800. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Agent Quality Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Analyst Salary $32,691 Dora,NM May 28, 2024
25th Percentile Call Center Agent Quality Monitoring Analyst Salary $38,700 Dora,NM May 28, 2024
50th Percentile Call Center Agent Quality Monitoring Analyst Salary $45,300 Dora,NM May 28, 2024
75th Percentile Call Center Agent Quality Monitoring Analyst Salary $51,800 Dora,NM May 28, 2024
90th Percentile Call Center Agent Quality Monitoring Analyst Salary $57,718 Dora,NM May 28, 2024
25% $38,700 10% $32,691 90% $57,718 75% $51,800 $45,300 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Call Center Agent Quality Monitoring Analyst in Dora, NM
  • Overview. Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many ...
    - 2 Months Ago
  • Description. Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY....
    - 26 Days Ago
  • The Technical Assistance Center Analyst is responsible for being the first point of contact for client-facing and other internal departments seeking techni...
    - 1 Month Ago
  • Overview. Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many ...
    - 2 Months Ago
  • Quality Assurance Analyst. Corporate Headquarters. 12575 Uline Drive, Pleasant Prairie, WI 53158. Unlock your full potential as a Quality Assurance Analyst...
    - 29 Days Ago

Career Path for this job

  1. This Job:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Average Base Salary

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38700
51800
45300

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
39600
54900
46800
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Agent Quality Monitoring Analyst in Dora, NM. The base salary for Call Center Agent Quality Monitoring Analyst ranges from $38,700 to $51,800 with the average base salary of $45,300. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,600 to $54,900 with the average total cash compensation of $46,800.
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38700
51800

 

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About Dora, New Mexico    Dora is a village in Roosevelt County, New Mexico, United States. The population was 133 at the 2010 census. Former Texas Tech Red Raiders baseball co....More

Dora, New Mexico  area prices were up 1.2% from a year ago    View the Cost of Living in Dora, New Mexico

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