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How much does a Call Center Agent Quality Monitoring Analyst make in Gabriels, NY? The average Call Center Agent Quality Monitoring Analyst salary in Gabriels, NY is $50,600 as of May 28, 2024, but the range typically falls between $43,200 and $57,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Agent Quality Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Analyst Salary $36,463 Gabriels,NY May 28, 2024
25th Percentile Call Center Agent Quality Monitoring Analyst Salary $43,200 Gabriels,NY May 28, 2024
50th Percentile Call Center Agent Quality Monitoring Analyst Salary $50,600 Gabriels,NY May 28, 2024
75th Percentile Call Center Agent Quality Monitoring Analyst Salary $57,900 Gabriels,NY May 28, 2024
90th Percentile Call Center Agent Quality Monitoring Analyst Salary $64,546 Gabriels,NY May 28, 2024
25% $43,200 10% $36,463 90% $64,546 75% $57,900 $50,600 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Agent Quality Monitoring Analyst in Gabriels, NY

Career Path for this job

  1. This Job:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
43200
57900
50600

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
44200
61300
52200
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Agent Quality Monitoring Analyst in Gabriels, NY. The base salary for Call Center Agent Quality Monitoring Analyst ranges from $43,200 to $57,900 with the average base salary of $50,600. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,200 to $61,300 with the average total cash compensation of $52,200.
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43200
57900

 

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About Gabriels, New York    Gabriels is a hamlet in the town of Brighton in Franklin County, New York, inside the Adirondack Park near Paul Smiths. The village developed around a....More

Gabriels, New York  area prices were up 1.6% from a year ago    View the Cost of Living in Gabriels, New York

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