How much does a Call Center Agent Quality Monitoring Analyst make in Texas? The average Call Center Agent Quality Monitoring Analyst salary in Texas is $49,900 as of March 26, 2024, but the range typically falls between $42,600 and $57,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Agent Quality Monitoring Analyst Salary | $35,954 | TX | March 26, 2024 |
25th Percentile Call Center Agent Quality Monitoring Analyst Salary | $42,600 | TX | March 26, 2024 |
50th Percentile Call Center Agent Quality Monitoring Analyst Salary | $49,900 | TX | March 26, 2024 |
75th Percentile Call Center Agent Quality Monitoring Analyst Salary | $57,100 | TX | March 26, 2024 |
90th Percentile Call Center Agent Quality Monitoring Analyst Salary | $63,655 | TX | March 26, 2024 |
Receptionist/Call Center Agent
Alaska Behavioral Health - Anchorage, AK
Logistics Command Center Agent
Cargo Signal Solutions, LLC - Auburn, WA
Security Operation Center (SOC) Analyst Lead
gTANGIBLE Corporation - Colorado Springs, CO
24 Seven Talent - Los Angeles, CA
The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Abbott, TX | Avg. Salary $45,197 | Date Updated March 26, 2024 |
Location Abernathy, TX | Avg. Salary $45,248 | Date Updated March 26, 2024 |
Location Abilene, TX | Avg. Salary $45,502 | Date Updated March 26, 2024 |
Location Ace, TX | Avg. Salary $48,709 | Date Updated March 26, 2024 |
Location Ackerly, TX | Avg. Salary $45,044 | Date Updated March 26, 2024 |
Location Addison, TX | Avg. Salary $50,236 | Date Updated March 26, 2024 |
Location Adkins, TX | Avg. Salary $47,996 | Date Updated March 26, 2024 |
Location Adrian, TX | Avg. Salary $45,859 | Date Updated March 26, 2024 |
Location Afton, TX | Avg. Salary $45,044 | Date Updated March 26, 2024 |
Location Agua Dulce, TX | Avg. Salary $47,385 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About Texas Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United State....More
Recently searched related titles: Database Support Specialist, Dialer Analyst, Professional Development Trainer
Jobs with a similar salary range to Call Center Agent Quality Monitoring Analyst : Viewing Agent, Registration Agent, NCIS Special Agent
Salary estimation for Call Center Agent Quality Monitoring Analyst at companies like : Unions, Stoddard Nursing Home Associates, Kachina -Goodyear
Jobs with a similar salary range to Call Center Agent Quality Monitoring Analyst : Csm