How much does a Call Center Agent Quality Monitoring Senior Analyst make in West Virginia? The average Call Center Agent Quality Monitoring Senior Analyst salary in West Virginia is $54,100 as of March 26, 2024, but the range typically falls between $46,600 and $61,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $39,772 | WV | March 26, 2024 |
25th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $46,600 | WV | March 26, 2024 |
50th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $54,100 | WV | March 26, 2024 |
75th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $61,900 | WV | March 26, 2024 |
90th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $69,001 | WV | March 26, 2024 |
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The Call Center Agent Quality Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Call Center Agent Quality Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Weirton, WV | Avg. Salary $58,533 | Date Updated March 26, 2024 |
Location Wheeling, WV | Avg. Salary $58,834 | Date Updated March 26, 2024 |
Location Accoville, WV | Avg. Salary $53,605 | Date Updated March 26, 2024 |
Location Adrian, WV | Avg. Salary $52,884 | Date Updated March 26, 2024 |
Location Advent, WV | Avg. Salary $53,786 | Date Updated March 26, 2024 |
Location Albright, WV | Avg. Salary $56,310 | Date Updated March 26, 2024 |
Location Alderson, WV | Avg. Salary $55,168 | Date Updated March 26, 2024 |
Location Alkol, WV | Avg. Salary $53,365 | Date Updated March 26, 2024 |
Location Allen Junction, WV | Avg. Salary $53,605 | Date Updated March 26, 2024 |
Location Alloy, WV | Avg. Salary $53,605 | Date Updated March 26, 2024 |
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About West Virginia West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More
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