How much does a Call Center Operations Manager make in Elbe, WA? The average Call Center Operations Manager salary in Elbe, WA is $103,600 as of May 28, 2024, but the range typically falls between $88,000 and $122,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Operations Manager Salary | $73,797 | Elbe,WA | May 28, 2024 |
25th Percentile Call Center Operations Manager Salary | $88,000 | Elbe,WA | May 28, 2024 |
50th Percentile Call Center Operations Manager Salary | $103,600 | Elbe,WA | May 28, 2024 |
75th Percentile Call Center Operations Manager Salary | $122,300 | Elbe,WA | May 28, 2024 |
90th Percentile Call Center Operations Manager Salary | $139,325 | Elbe,WA | May 28, 2024 |
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The Call Center Operations Manager analyzes processes and develops key performance criteria and standards to monitor and manage agents' performance. Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Being a Call Center Operations Manager researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. In addition, Call Center Operations Manager develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to a director. The Call Center Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Call Center Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Inbound Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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About Elbe, Washington Elbe (/ˈɛlbiː/) is a census-designated place (CDP) in Pierce County, Washington, Washington, United States. The population was 29 at the 2010 census. ....More
Elbe, Washington area prices were up 2.8% from a year ago View the Cost of Living in Elbe, Washington
Call Center Operations Manager Salary in popular cities: Seattle, Spokane, Tacoma
Jobs with a similar salary range to Call Center Operations Manager : Contact Manager, Call Center Manager
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