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Call Center Representative II - Inbound Salary in Overland Park, Kansas

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Call Center Representative II - Inbound Salary in Overland Park, KS

How much does a Call Center Representative II - Inbound make in Overland Park, KS? The average Call Center Representative II - Inbound salary in Overland Park, KS is $39,900 as of May 28, 2024, but the range typically falls between $35,200 and $46,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Call Center Representative II - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Representative II - Inbound Salary $30,921 Overland Park,KS May 28, 2024
25th Percentile Call Center Representative II - Inbound Salary $35,200 Overland Park,KS May 28, 2024
50th Percentile Call Center Representative II - Inbound Salary $39,900 Overland Park,KS May 28, 2024
75th Percentile Call Center Representative II - Inbound Salary $46,200 Overland Park,KS May 28, 2024
90th Percentile Call Center Representative II - Inbound Salary $51,936 Overland Park,KS May 28, 2024
25% $35,200 10% $30,921 90% $51,936 75% $46,200 $39,900 50%(Median) Didn’t find job title? Click
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INBOUND CALL CENTER AGENT

Mass Markets - , KS

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Job Description

The Call Center Representative II - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative II - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative II - Inbound typically reports to a supervisor or manager. Being a Call Center Representative II - Inbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Call Center Representative II - Inbound typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Representative II - Inbound in Overland Park, KS
  • Mass Markets - , KS
    Mass Markets - JobID: 39948 [Sales Agent / Sales Rep / Salesperson] As a Call Center Sales Representative at Mass Markets, you'll: Handle inbound and outbo...
    - 1 Day Ago
  • Mass Markets - , KS
    Mass Markets - JobID: 39944 [Sales Agent / Sales Rep / Salesperson] As a Call Center Sales Representative at Mass Markets, you'll: Handle inbound and outbo...
    - 1 Day Ago
  • Mass Markets - , KS
    Mass Markets - JobID: 39938 [Sales Agent / Sales Rep / Salesperson] As a Call Center Sales Representative at Mass Markets, you'll: Handle inbound and outbo...
    - 1 Day Ago
  • Mass Markets - , KS
    Mass Markets - JobID: 39858 [Call Center Representative] As an Inbound Call Center Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a...
    - 1 Day Ago
  • Mass Markets - , KS
    Mass Markets - JobID: 39678 [Call Center Representative] As a Call Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a...
    - 1 Day Ago

Career Path for this job

  1. Down a level:

    Call Center Representative I - Inbound

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Call Center Representative II - Inbound

    1 - 3 years experience
    High School Diploma or Technical Certificate

  3. Up a level:

    Call Center Representative III - Inbound

    3 - 5 years experience
    High School Diploma or Technical Certificate

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Understand the total compensation opportunity for a Call Center Representative II - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35200
46200
39900

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
37900
50700
43400
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative II - Inbound in Overland Park, KS. The base salary for Call Center Representative II - Inbound ranges from $35,200 to $46,200 with the average base salary of $39,900. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,900 to $50,700 with the average total cash compensation of $43,400.
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35200
46200

 

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About Overland Park, Kansas    Overland Park is located in northeastern Kansas at the junction of Interstate 435 and U.S. Route 69 immediately east of Olathe, the county seat. The c....More

Overland Park, Kansas  area prices were up 1.7% from a year ago    View the Cost of Living in Overland Park, Kansas

Call Center Representative II - Inbound Salary in popular cities: Wichita, Kansas City, Topeka

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