Call Center Representative II - Inbound Salary in the United States

How much does a Call Center Representative II - Inbound make in the United States? The average Call Center Representative II - Inbound salary in the United States is $33,700 as of May 13, 2019, but the range typically falls between $29,900 and $37,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

The Call Center Representative II - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative II - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative II - Inbound typically reports to a supervisor or manager. Being a Call Center Representative II - Inbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Call Center Representative II - Inbound typically requires 1-3 years of related experience. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
29900
37600
33700

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
31300
41300
36000
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative II - Inbound in United States. The base salary for Call Center Representative II - Inbound ranges from $29,900 to $37,600 with the average base salary of $33,700. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $31,300 to $41,300 with the average total cash compensation of $36,000.
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29900
37600

 

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