Call Center Representative II - Inbound Salary in Pennsylvania
Call Center Representative II - Inbound Salary in Pennsylvania
How much does a Call Center Representative II - Inbound make in Pennsylvania? The average Call Center Representative II - Inbound salary in Pennsylvania is $40,700 as of April 24, 2024, but the range typically falls between $35,900 and $47,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Representative II - Inbound Salary | $31,530 | PA | April 24, 2024 |
| 25th Percentile Call Center Representative II - Inbound Salary | $35,900 | PA | April 24, 2024 |
| 50th Percentile Call Center Representative II - Inbound Salary | $40,700 | PA | April 24, 2024 |
| 75th Percentile Call Center Representative II - Inbound Salary | $47,100 | PA | April 24, 2024 |
| 90th Percentile Call Center Representative II - Inbound Salary | $52,927 | PA | April 24, 2024 |
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Job Description
The Call Center Representative II - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative II - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative II - Inbound typically reports to a supervisor or manager. Being a Call Center Representative II - Inbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Call Center Representative II - Inbound typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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ApexFocusGroup - Philadelphia, PANow accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No call center...- 5 Days Ago
Career Path for this job
-
Down a level:
Call Center Representative I - Inbound
0 - 1 years experience
High School Diploma or Technical Certificate -
This Job:
Call Center Representative II - Inbound
1 - 3 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative III - Inbound
3 - 5 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Call Center Representative II - Inbound
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Stroudsburg, PA | Avg. Salary $41,137 | Date Updated April 24, 2024 |
| Location Aaronsburg, PA | Avg. Salary $39,469 | Date Updated April 24, 2024 |
| Location Abbottstown, PA | Avg. Salary $39,632 | Date Updated April 24, 2024 |
| Location Abington, PA | Avg. Salary $42,928 | Date Updated April 24, 2024 |
| Location Ackermanville, PA | Avg. Salary $42,765 | Date Updated April 24, 2024 |
| Location Acme, PA | Avg. Salary $38,004 | Date Updated April 24, 2024 |
| Location Acosta, PA | Avg. Salary $36,539 | Date Updated April 24, 2024 |
| Location Adah, PA | Avg. Salary $39,835 | Date Updated April 24, 2024 |
| Location Adamsburg, PA | Avg. Salary $39,917 | Date Updated April 24, 2024 |
| Location Adamstown, PA | Avg. Salary $40,486 | Date Updated April 24, 2024 |
About Pennsylvania
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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Level of Education
- Call Center Representative II - Inbound Salaries with a High School Diploma or Technical Certificate
- Call Center Representative II - Inbound Salaries with an Associate's Degree
- Call Center Representative II - Inbound Salaries with a Bachelor's Degree
- Call Center Representative II - Inbound Salaries with a Master's Degree or MBA
- Call Center Representative II - Inbound Salaries with a JD, MD, PhD or Equivalent
Call Center Representative II - Inbound Salary by Global Country
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About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
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