upper level job

How much does a Call Center Representative IV - Inbound make in Alba, MI? The average Call Center Representative IV - Inbound salary in Alba, MI is $53,900 as of April 24, 2024, but the range typically falls between $46,300 and $63,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Representative IV - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Representative IV - Inbound Salary $39,381 Alba,MI April 24, 2024
25th Percentile Call Center Representative IV - Inbound Salary $46,300 Alba,MI April 24, 2024
50th Percentile Call Center Representative IV - Inbound Salary $53,900 Alba,MI April 24, 2024
75th Percentile Call Center Representative IV - Inbound Salary $63,100 Alba,MI April 24, 2024
90th Percentile Call Center Representative IV - Inbound Salary $71,476 Alba,MI April 24, 2024
25% $46,300 10% $39,381 90% $71,476 75% $63,100 $53,900 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Representative IV - Inbound in Alba, MI

Career Path for this job

  1. Down a level:

    Call Center Representative III - Inbound

    3 - 5 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Call Center Representative IV - Inbound

    5 - 7 years experience
    High School Diploma or Technical Certificate

  3. Up a level:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Call Center Representative IV - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
46300
63100
53900

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
48600
74200
57300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative IV - Inbound in Alba, MI. The base salary for Call Center Representative IV - Inbound ranges from $46,300 to $63,100 with the average base salary of $53,900. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $48,600 to $74,200 with the average total cash compensation of $57,300.
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46300
63100

 

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About Alba, Michigan    Alba is an unincorporated community and census-designated place (CDP) located in Antrim County in the U.S. state of Michigan. As of the 2010 census it....More

Alba, Michigan  area prices were up 1.3% from a year ago    View the Cost of Living in Alba, Michigan

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