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How much does a Call Center Representative IV - Inbound make in Mineral Ridge, OH? The average Call Center Representative IV - Inbound salary in Mineral Ridge, OH is $54,100 as of April 24, 2024, but the range typically falls between $46,500 and $63,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Representative IV - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Representative IV - Inbound Salary $39,581 Mineral Ridge,OH April 24, 2024
25th Percentile Call Center Representative IV - Inbound Salary $46,500 Mineral Ridge,OH April 24, 2024
50th Percentile Call Center Representative IV - Inbound Salary $54,100 Mineral Ridge,OH April 24, 2024
75th Percentile Call Center Representative IV - Inbound Salary $63,300 Mineral Ridge,OH April 24, 2024
90th Percentile Call Center Representative IV - Inbound Salary $71,676 Mineral Ridge,OH April 24, 2024
25% $46,500 10% $39,581 90% $71,676 75% $63,300 $54,100 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Representative IV - Inbound in Mineral Ridge, OH

Career Path for this job

  1. Down a level:

    Call Center Representative III - Inbound

    3 - 5 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Call Center Representative IV - Inbound

    5 - 7 years experience
    High School Diploma or Technical Certificate

  3. Up a level:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Call Center Representative IV - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
46500
63300
54100

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
48700
74400
57500
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Representative IV - Inbound in Mineral Ridge, OH. The base salary for Call Center Representative IV - Inbound ranges from $46,500 to $63,300 with the average base salary of $54,100. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $48,700 to $74,400 with the average total cash compensation of $57,500.
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46500
63300

 

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About Mineral Ridge, Ohio    Mineral Ridge is a census-designated place (CDP) in Mahoning and Trumbull counties in the U.S. state of Ohio. The population was 3,892 at the 2010 cen....More

Mineral Ridge, Ohio  area prices were up 1.3% from a year ago    View the Cost of Living in Mineral Ridge, Ohio

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