upper level job

How much does a Call Center Representative IV - Inbound make in Ohio? The average Call Center Representative IV - Inbound salary in Ohio is $56,800 as of April 24, 2024, but the range typically falls between $48,800 and $66,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Call Center Representative IV - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Representative IV - Inbound Salary $41,516 OH April 24, 2024
25th Percentile Call Center Representative IV - Inbound Salary $48,800 OH April 24, 2024
50th Percentile Call Center Representative IV - Inbound Salary $56,800 OH April 24, 2024
75th Percentile Call Center Representative IV - Inbound Salary $66,400 OH April 24, 2024
90th Percentile Call Center Representative IV - Inbound Salary $75,140 OH April 24, 2024
25% $48,800 10% $41,516 90% $75,140 75% $66,400 $56,800 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Representative IV - Inbound in Ohio

Career Path for this job

  1. Down a level:

    Call Center Representative III - Inbound

    3 - 5 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Call Center Representative IV - Inbound

    5 - 7 years experience
    High School Diploma or Technical Certificate

  3. Up a level:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Call Center Representative IV - Inbound

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Location Avg. Salary Date Updated
Location Chillicothe, OH Avg. Salary $53,645 Date Updated April 24, 2024
Location Lakewood, OH Avg. Salary $56,951 Date Updated April 24, 2024
Location Portsmouth, OH Avg. Salary $52,949 Date Updated April 24, 2024
Location Aberdeen, OH Avg. Salary $52,602 Date Updated April 24, 2024
Location Ada, OH Avg. Salary $54,515 Date Updated April 24, 2024
Location Adamsville, OH Avg. Salary $53,935 Date Updated April 24, 2024
Location Addyston, OH Avg. Salary $56,661 Date Updated April 24, 2024
Location Adelphi, OH Avg. Salary $53,529 Date Updated April 24, 2024
Location Adena, OH Avg. Salary $54,167 Date Updated April 24, 2024
Location Akron, OH Avg. Salary $55,965 Date Updated April 24, 2024
lower level job