How much does a Call Center Scheduling Manager make in Chesapeake, VA? The average Call Center Scheduling Manager salary in Chesapeake, VA is $103,000 as of May 28, 2024, but the range typically falls between $85,600 and $116,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Scheduling Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Scheduling Manager Salary $69,758 Chesapeake,VA May 28, 2024
25th Percentile Call Center Scheduling Manager Salary $85,600 Chesapeake,VA May 28, 2024
50th Percentile Call Center Scheduling Manager Salary $103,000 Chesapeake,VA May 28, 2024
75th Percentile Call Center Scheduling Manager Salary $116,400 Chesapeake,VA May 28, 2024
90th Percentile Call Center Scheduling Manager Salary $128,600 Chesapeake,VA May 28, 2024
25% $85,600 10% $69,758 90% $128,600 75% $116,400 $103,000 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Scheduling Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Call Center Scheduling Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Call Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Call Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Call Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Call Center Scheduling Manager in Chesapeake, VA
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  • Job Description. At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (bu...
    - 3 Days Ago

Career Path for this job

  1. Down a level:

    Call Center Scheduling Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Call Center Scheduling Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
85600
116400
103000

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
90900
130700
113300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Scheduling Manager in Chesapeake, VA. The base salary for Call Center Scheduling Manager ranges from $85,600 to $116,400 with the average base salary of $103,000. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $90,900 to $130,700 with the average total cash compensation of $113,300.
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85600
116400

 

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About Chesapeake, Virginia    Chesapeake is an independent city in the Commonwealth of Virginia. As of the 2010 census, the population was 222,209; in 2013, the population was esti....More

Chesapeake, Virginia  area prices were up 1.2% from a year ago    View the Cost of Living in Chesapeake, Virginia

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