What are the main factors that influence a Call Center Scheduling Manager's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Call Center Scheduling Manager's salary?

A Call Center Scheduling Manager's salary grows with experience: a Call Center Scheduler I (0-2 years)earns $52,805, a Call Center Scheduler II (2-4 years)earns $59,903, a Call Center Scheduler III (4-7 years)earns $72,644, a Call Center Scheduling Supervisor (7+ years)earns $78,770, a Call Center Scheduling Manager (7+ years)earns $111,996,

What are the highest paying states for a Call Center Scheduling Manager?

Call Center Scheduling Manager salary varies significantly by state. The top 3 highest paying states for Call Center Scheduling Manager roles are District of Columbia $124,100, California $123,600, Massachusetts $121,900. These tech hubs typically pay 10-15% above the national average.

How much do different types of Call Center Scheduling Manager roles make?

Salaries for Call Center Scheduling Manager level roles vary by specialization: Call Center Traffic and Scheduling Manager: $116,750; Contact Center Scheduling Manager: $111,996; Call Center Traffic and Scheduling Supervisor: $80,740; Call Center Scheduling Supervisor: $78,800; Contact Center Scheduling Supervisor: $78,770.

How do different companies affect a Call Center Scheduling Manager's salary?

Company size, industry, and compensation structure create significant salary variations for Call Center Scheduling Manager roles. Large, established industry leaders like C R Bard Inc ($128,509) and Henry Schein Canada ($124,697) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $82,041.

Call Center Scheduling Manager Salary in the United States

How much does a Call Center Scheduling Manager make in the United States?

As of September 01, 2026, the average salary for a Call Center Scheduling Manager in the United States is $112,000 per year, which breaks down to an hourly rate of $54.

However, a Call Center Scheduling Manager's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $135,881
Majority Range (25th-75th percentile): $102,700 to $124,500
Entry-Level (10th percentile): $94,233

10% $94,233

50% (Median) $112,000

90% $135,881

Call Center Scheduling Manager Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$124,500	$10,375	$2,394	$60
Average	$112,000	$9,333	$2,154	$54
25th Percentile	$102,700	$8,558	$1,975	$49

Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Key Factors That Influence Call Center Scheduling Manager Salaries

A Call Center Scheduling Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Call Center Scheduling Manager Salaries?

Experience is a primary driver of a Call Center Scheduling Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Call Center Scheduler I (0-2 years): $52,805
Call Center Scheduler II (2-4 years): $59,903
Call Center Scheduler III (4-7 years): $72,644
Call Center Scheduling Supervisor (7+ years): $78,770
Call Center Scheduling Manager (7+ years): $111,996

Job Role	Years of Experience	Average Salary
Call Center Scheduler I	0-2 years	$52,805
Call Center Scheduler II	2-4 years	$59,903
Call Center Scheduler III	4-7 years	$72,644
Call Center Scheduling Supervisor	7+ years	$78,770
Call Center Scheduling Manager	7+ years	$111,996

View as Graph

How Do Call Center Scheduling Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Center Scheduling Managers. For example, consider the average annual salaries in these key locations:

District of Columbia: $124,100.
California: $123,600.
Massachusetts: $121,900.

District of Columbia $124,100 California $123,600 Massachusetts $121,900 Washington $121,500 New Jersey $121,400 Alaska $121,300 Connecticut $119,700 New York $119,100

Hawaii $117,100 Rhode Island $116,200 Maryland $115,500 Minnesota $114,700 Colorado $114,300 Illinois $114,200 Oregon $113,800 Delaware $113,500

New Hampshire $113,300 Virginia $112,800 Pennsylvania $111,500 Nevada $110,900 North Dakota $110,700 Michigan $110,300 Wisconsin $110,200 Vermont $110,000

Texas $109,300 Arizona $109,200 Maine $109,200 Ohio $109,100 Georgia $108,100 Indiana $107,600 Wyoming $107,500 Utah $107,300

Iowa $107,200 Kansas $106,700 Louisiana $106,500 North Carolina $106,500 Missouri $106,500 Florida $106,000 Montana $105,800 Nebraska $105,600

Kentucky $105,400 South Carolina $105,000 Tennessee $104,700 Idaho $104,600 New Mexico $103,800 Oklahoma $103,600 Alabama $102,900 South Dakota $101,800

Arkansas $101,200 West Virginia $100,900 Mississippi $99,900

Top Paying Cities for Call Center Scheduling Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $141,300
San Francisco: $139,800
Oakland: $136,800

San Jose, CA $141,300

San Francisco, CA $139,800

Oakland, CA $136,800

New York, NY $129,000

Paramus, NJ $127,400

Queens Village, NY $127,400

Passaic, NJ $127,300

Bergenfield, NJ $127,300

Stamford, CT $127,100

Huntington, NY $127,000

Newark, NJ $126,200

Bridgeport, CT $126,000

Vallejo, CA $125,700

New Brunswick, NJ $125,700

Petaluma, CA $125,600

Middlesex, NJ $125,400

Somerset, NJ $125,300

Santa Cruz, CA $125,200

Boston, MA $124,500

Monterey, CA $124,100

Seattle, WA $123,900

Santa Rosa, CA $123,800

Los Angeles, CA $123,800

Juneau, AK $123,500

Washington, DC $123,400

Orange, CA $123,000

Santa Ana, CA $122,700

Long Beach, CA $122,600

Anaheim, CA $122,600

Anchorage, AK $122,500

Santa Maria, CA $122,200

Everett, WA $122,100

Danbury, CT $121,700

Bremerton, WA $121,600

Tacoma, WA $121,200

New Suffolk, NY $121,200

Sacramento, CA $121,200

Santa Barbara, CA $121,000

Trenton, NJ $120,900

San Diego, CA $120,900

Brockton, MA $120,800

Fairbanks, AK $120,500

Lompoc, CA $120,200

Lowell, MA $120,100

Ventura, CA $120,100

Nashua, NH $120,100

Stockton, CA $120,100

Modesto, CA $119,300

Poughkeepsie, NY $119,000

New Haven, CT $118,800

Olympia, WA $118,800

Kennewick, WA $118,800

Lawrence, MA $118,400

Hartford, CT $118,200

Riverside, CA $118,200

New Bedford, MA $118,100

Richland, WA $118,100

Atlantic City, NJ $117,900

New Britain, CT $117,900

San Bernardino, CA $117,900

Bakersfield, CA $117,900

New London, CT $117,800

Norwich, CT $117,800

Portsmouth, NH $117,800

Boulder, CO $117,600

Portland, OR $117,400

Worcester, MA $117,400

Minneapolis, MN $117,000

Philadelphia, PA $116,900

Honolulu, HI $116,500

Saint Paul, MN $116,500

Vineland, NJ $116,400

Providence, RI $116,100

Chicago, IL $115,800

Bellingham, WA $115,700

Springfield, MA $115,600

Baltimore, MD $115,500

Chico, CA $115,200

Pittsfield, MA $114,900

Manchester, NH $114,700

Spokane, WA $114,200

Denver, CO $114,200

Albany, NY $113,700

Troy, NY $113,700

Nassau, NY $113,500

Schenectady, NY $113,400

Wilmington, DE $113,300

Burlington, VT $113,200

Salem, OR $113,100

Portland, ME $112,800

Yakima, WA $112,700

Rochester, MN $112,300

Reno, NV $112,300

Fresno, CA $112,300

Milwaukee, WI $112,200

Detroit, MI $112,100

Allentown, PA $112,000

Ann Arbor, MI $112,000

Colorado Springs, CO $111,800

Syracuse, NY $111,800

Carson City, NV $111,800

Houston, TX $111,600

Eugene, OR $111,600

Gary, IN $111,400

Bismarck, ND $111,300

Springfield, OR $111,300

Galveston, TX $111,200

Medford, OR $111,100

Fort Collins, CO $111,000

Concord, NH $111,000

Austin, TX $110,900

Mesa, AZ $110,700

Reading, PA $110,700

Phoenix, AZ $110,700

Dallas, TX $110,600

Saint Cloud, MN $110,500

Madison, WI $110,400

Utica, NY $110,100

Rochester, NY $109,900

Des Moines, IA $109,900

Raleigh, NC $109,900

Atlanta, GA $109,700

Battle Creek, MI $109,700

Salt Lake City, UT $109,600

Lancaster, PA $109,500

Harrisburg, PA $109,300

Columbus, OH $109,200

Fort Worth, TX $109,200

Kansas City, MO $109,200

Kansas City, KS $109,200

Champaign, IL $109,200

Boca Raton, FL $109,100

Pittsburgh, PA $109,100

Indianapolis, IN $109,000

Richmond, VA $109,000

Cleveland, OH $109,000

Cincinnati, OH $108,900

Las Vegas, NV $108,900

Petersburg, VA $108,700

Huntsville, AL $108,500

Lansing, MI $108,500

Lebanon, PA $108,500

Pueblo, CO $108,400

Appleton, WI $108,400

Buffalo, NY $108,400

Racine, WI $108,300

Dayton, OH $108,300

Charlotte, NC $108,300

Saint Louis, MO $108,300

York, PA $108,200

Elkhart, IN $108,200

Gastonia, NC $108,200

Lorain, OH $108,100

Benton Harbor, MI $108,100

Billings, MT $108,100

Beaumont, TX $108,100

Binghamton, NY $108,000

Rock Hill, SC $108,000

Toledo, OH $108,000

Rockford, IL $107,900

Springfield, IL $107,900

Elyria, OH $107,900

Fargo, ND $107,900

Flagstaff, AZ $107,800

Fort Lauderdale, FL $107,700

Duluth, MN $107,700

Miami, FL $107,700

Cheyenne, WY $107,600

Grand Forks, ND $107,600

Bangor, ME $107,300

Cedar Rapids, IA $107,200

Durham, NC $107,200

Louisville, KY $107,200

Grand Rapids, MI $107,100

Hialeah, FL $107,100

Casper, WY $107,000

Virginia Beach, VA $106,800

Scranton, PA $106,800

New Orleans, LA $106,800

Akron, OH $106,700

Peoria, IL $106,600

Sarasota, FL $106,600

Nashville, TN $106,500

Omaha, NE $106,500

Green Bay, WI $106,500

Charleston, SC $106,400

Baton Rouge, LA $106,400

Davenport, IA $106,300

Jamestown, NY $106,300

Tucson, AZ $106,300

Saint Petersburg, FL $106,200

Tampa, FL $106,200

Port Arthur, TX $106,100

Bradenton, FL $106,100

Evansville, IN $106,100

Santa Fe, NM $105,900

Clearwater, FL $105,700

Orlando, FL $105,700

La Crosse, WI $105,400

Canton, OH $105,400

Albuquerque, NM $105,300

Newport News, VA $105,300

High Point, NC $105,300

Ogden, UT $105,300

Corpus Christi, TX $105,200

Norfolk, VA $105,100

Laramie, WY $105,100

Boise, ID $105,000

Salisbury, NC $105,000

Rock Island, IL $105,000

Saginaw, MI $105,000

Jacksonville, FL $105,000

Moline, IL $104,900

Fort Myers, FL $104,900

Memphis, TN $104,800

Tulsa, OK $104,800

Waterloo, IA $104,700

Lincoln, NE $104,600

Spartanburg, SC $104,600

Fort Wayne, IN $104,500

Provo, UT $104,500

Cedar Falls, IA $104,400

San Antonio, TX $104,300

Greensboro, NC $104,300

South Bend, IN $104,300

Savannah, GA $104,200

Muskegon, MI $104,100

Birmingham, AL $104,100

Winston Salem, NC $104,100

Lake Charles, LA $103,800

Anderson, IN $103,800

Lexington, KY $103,700

Augusta, GA $103,700

Greenville, SC $103,700

Wichita, KS $103,600

Tuscaloosa, AL $103,600

Lima, OH $103,600

Springfield, OH $103,500

Columbia, SC $103,500

Asheville, NC $103,300

Bloomington, IN $103,200

Knoxville, TN $102,800

Shreveport, LA $102,800

Wilmington, NC $102,600

Roanoke, VA $102,600

Topeka, KS $102,400

Frankfort, KY $102,400

Oklahoma City, OK $102,400

Melbourne, FL $102,300

Chillicothe, OH $102,300

Longview, TX $102,300

Sioux Falls, SD $102,100

Mobile, AL $102,100

Terre Haute, IN $102,100

Altoona, PA $102,000

Killeen, TX $101,900

Amarillo, TX $101,900

Chattanooga, TN $101,800

Fayetteville, AR $101,800

Sioux City, IA $101,700

Idaho Falls, ID $101,600

Lynchburg, VA $101,500

Gainesville, FL $101,400

Portsmouth, OH $101,300

Little Rock, AR $101,300

Lafayette, LA $101,300

Youngstown, OH $101,300

Temple, TX $101,200

Pensacola, FL $101,200

Daytona Beach, FL $101,200

Clarksville, TN $101,200

Hopkinsville, KY $100,800

Erie, PA $100,800

Florence, SC $100,800

Charleston, WV $100,600

Great Falls, MT $100,500

Fayetteville, NC $100,400

Tallahassee, FL $100,400

Macon, GA $100,400

Waco, TX $100,300

Helena, MT $100,300

Pine Bluff, AR $100,200

Vincennes, IN $100,100

Lubbock, TX $100,000

Alamogordo, NM $100,000

Twin Falls, ID $99,900

Rapid City, SD $99,800

Greenville, MS $99,600

Jackson, MS $99,600

Huntington, WV $99,600

Parkersburg, WV $99,500

Montgomery, AL $99,500

Wichita Falls, TX $99,400

Springfield, MO $99,400

Biloxi, MS $99,300

Monroe, LA $99,200

Columbus, GA $99,100

Johnstown, PA $99,100

Sumter, SC $99,100

Pascagoula, MS $98,900

Abilene, TX $98,900

Kingsport, TN $98,600

Albany, GA $98,600

Gulfport, MS $98,500

Alexandria, LA $98,200

Fort Smith, AR $97,900

El Paso, TX $97,600

Las Cruces, NM $97,100

Harlingen, TX $96,800

Pocatello, ID $96,800

Florence, AL $96,600

Brownsville, TX $96,600

Mcallen, TX $96,400

Dothan, AL $96,200

Columbus, MS $95,500

Altus, OK $95,000

Lawton, OK $94,800

Pierre, SD $94,400

What Skills Can Increase a Call Center Scheduling Manager's Salary?

Demanded Skills for the Role:

Scheduling (Mentioned in 44.59% Job Postings): Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
Business Administration (Mentioned in 2.08% Job Postings): It is the management of all aspects of a business's performance, decisions, and organization. It includes the day to day operations, aspects including finances and human resources, and ensures the company stays aligned to the goal or mission.
Client Service (Mentioned in 0.89% Job Postings): Client services are the processes and interactions organizations and members of their staff have with their clients.

Skills	Demand Percentage
Scheduling	44.59%
Business Administration	2.08%
Client Service	0.89%

See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Call Center Scheduling Manager's salary.

Flexibility: Can increase your salary by up to 14%.
Healthcare Services: Can increase your salary by up to 9%.
Multitasking: Can increase your salary by up to 5%.

Skill	Salary	Salary % Increase
Flexibility	$127,680	14%
Healthcare Services	$122,080	9%
Multitasking	$117,600	5%

Get Latest Data

Call Center Scheduling Manager Salary by Company Size: Startups vs. Enterprise

Call Center Scheduling Manager salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $125,165. While startup companies pay approximate $105,877.

Call Center Scheduling Manager Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$105,877
Growth Stage	51~500	$111,975
Established	501~5000	$120,862
Enterprise	5000+	$125,165

Call Center Scheduling Manager Salary by Industry: Top Paying Sectors

For Call Center Scheduling Manager roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Hospitality & Leisure and Aerospace & Defense sectors offer the strongest compensation, at 25% above the average. In contrast, Call Center Scheduling Manager positions in Insurance or Financial Services typically offer lower base pay, as these industries often view Call Center Scheduling Manager as a support function rather than a direct revenue driver.

The top paying industries for a Call Center Scheduling Manager

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Hospitality & Leisure	$140,000	$67.0	25%
Aerospace & Defense	$134,400	$65.0	20%
Energy & Utilities	$128,800	$62.0	15%
Construction	$123,200	$59.0	10%
Healthcare	$123,200	$59.0	10%

How Education impacts a Call Center Scheduling Manager's Salary?

Your level of education can impact your salary potential. While many Call Center Scheduling Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Call Center Scheduling Manager with a Bachelor's Degree is between $102,664 and $112,334).

Call Center Scheduling Manager Salaries by Degree Level

$114,500
$112,800
$111,100
$109,500
$107,800
$106,100
$104,400
$102,700

Typical Education for Call Center Scheduling Manager
Degree Level	% of user with this level of education
No Diploma	6.3%
High School	40.6%
Associates	9.4%
Bachelors	31.3%
Masters	12.5%
Doctorate	0.0%

View as Graph

Call Center Scheduling Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Center Scheduling Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$102,700

Average $112,000/year

$124,500

$8,558

Average $9,333/month

$10,375

$1,975

Average $2,154/week

$2,394

$49

Average $54/hour

$60

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$124,500	$10,375	$2,394	$60
Average	$112,000	$9,333	$2,154	$54
25th Percentile	$102,700	$8,558	$1,975	$49

Salary Trends for Call Center Scheduling Manager

Salaries for a Call Center Scheduling Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $97,138 in 2023 to around $95,348 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Call Center Scheduling Manager salary trends, .

Average Annual Salary of Call Center Scheduling Manager Over Time

$???
$97,138
$96,874
$95,348
$???
$???

2022
2023
2024
2025
2026
2027

Year	Average Annual Salary
2022	View More
2023	$97,138
2024	$96,874
2025	$95,348
2026	View More
2027	View More

Most common benefits for Call Center Scheduling Manager

Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)

Common company salaries for Call Center Scheduling Manager

Here are companies hiring for Call Center Scheduling Manager and their salaries, click below for more details.

C $128,509/per year

C R Bard Inc Biotechnology the United States

H $124,697/per year

Henry Schein Canada Biotechnology the United States

N $123,899/per year

Nordex Inc Biotechnology the United States

N $120,416/per year

Nipro Corp Biotechnology the United States

E $115,870/per year

Enovis Biotechnology the United States

A $114,553/per year

Advanced Research Projects Agency - Energy Biotechnology the United States

M $112,110/per year

MiniMed Inc Biotechnology the United States

L $111,500/per year

Labcorp Drug Development Biotechnology the United States

L $110,229/per year

Life Technologies Corp Biotechnology the United States

Z $106,224/per year

Zimmer Biomet Biotechnology the United States

P $103,077/per year

Promontory Therapeutics Biotechnology the United States

S $102,181/per year

Steris PLC Biotechnology the United States

G $97,274/per year

Gavin Conferences Pty Ltd Biotechnology the United States

E $94,764/per year

Endeavor BioMedicines Biotechnology the United States

R $94,402/per year

Replay Holdings LLC Biotechnology the United States

P $94,235/per year

Pleno Inc Biotechnology the United States

S $93,666/per year

Simulaids Inc Biotechnology the United States

N $88,880/per year

NOIRLab/CAS Biotechnology the United States

O $86,468/per year

Onward Technology Biotechnology the United States

L $84,895/per year

LED Medical Diagnostics Inc Biotechnology the United States

E $84,682/per year

Eyeco Ltd Biotechnology the United States

P $84,523/per year

Paerosol Biotechnology the United States

I $83,525/per year

IONIQ Sciences Inc Biotechnology the United States

S $82,815/per year

Stateside PPE Biotechnology the United States

D $82,041/per year

Digi Bio Biotechnology the United States

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FAQ about Call Center Scheduling Manager

1. What industry pays the highest salary for Call Center Scheduling Manager?

The Hospitality & Leisure industry offers the highest average compensation for Call Center Scheduling Manager roles, with salaries approximately 25% above the market median.

2. Is service manager a stressful job?

A Call Center Scheduling Manager's role can be quite stressful due to the complexities of managing staff schedules and ensuring optimal service levels. Balancing employee workloads while maintaining morale is crucial. With a salary range of $92,700 to $126,000, the compensation reflects the responsibilities and challenges inherent in this position.

3. What is the highest salary of CDM?

The highest salary for a Call Center Scheduling Manager is $126,000 annually. This position typically has a minimum salary of $92,700 and a mid-range salary of $111,600, reflecting the varying levels of experience and responsibility within the role.

4. Which call centers pay the most?

Call centers in sectors such as healthcare, finance technology, and telecommunications typically offer higher salaries. For instance, a Call Center Scheduling Manager can expect a minimum salary of $92,700, a mid-range salary of $111,600, and a maximum salary of $126,000, reflecting the competitive pay in these industries compared to customer service or retail roles.

5. What is BDM pay?

While ZipRecruiter reports annual salaries for BDMs ranging from $36,500 to $149,000, the majority of Call Center Scheduling Managers earn between $92,700 and $126,000, with a mid-salary of $111,600. Top earners in this role can expect to make around $126,000 annually across the United States.

6. What is the best position in a call center?

The most prestigious position in a call center is often the Call Center Scheduling Manager. This role is crucial for optimizing workforce management and ensuring efficient operations. Salaries for this position range from $92,700 to $126,000, with a midpoint of $111,600, reflecting its importance in enhancing customer satisfaction and operational efficiency.

7. What is the average salary for a service center manager?

The average salary for a Call Center Scheduling Manager ranges from $92,700 to $126,000, with a mid-point of $111,600. This reflects the competitive nature of the role, especially in high-paying cities like Santa Clara and Sunnyvale, where salaries are around $92,891 and $92,829, respectively.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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