Call Center Scheduling Manager Salary in the United States

How much does a Call Center Scheduling Manager make in the United States?

As of January 01, 2026, the average salary for a Call Center Scheduling Manager in the United States is $111,900 per year, which breaks down to an hourly rate of $54.

However, a Call Center Scheduling Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $134,634
  • Majority Range (25th-75th percentile): $102,700 to $123,800
  • Entry-Level (10th percentile): $94,324
Compensation Planning
Develop a Job Description
Pay Equity
2025 Compensation Trend
AI-Powered HR
AI-Powered Talent
View as table View as graph 25% $102,700 10% $94,324 90% $134,634 75% $123,800 $111,900 50%(Median) Didn’t find job title? Click

Call Center Scheduling Manager Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $123,800 $10,317 $2,381 $60
Average $111,900 $9,325 $2,152 $54
25th Percentile $102,700 $8,558 $1,975 $49
Check out Call Center Scheduling Manager Job Openings in the United States
Call Center Quality Manager

Three Saints Bay - MARTINSBURG, WV

Call Center Manager

Three Saints Bay - DENVER, CO

On

Winvian Farm LLC - MORRIS, CT

Licensed Physical Therapy Assistant

First Call Home Health - SALEM, OR

Search More Call Center Scheduling Manager Jobs in the United States

Key Factors That Influence Call Center Scheduling Manager Salaries

A Call Center Scheduling Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Call Center Scheduling Manager Salaries?

Experience is a primary driver of a Call Center Scheduling Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Call Center Scheduler I (0-2 years): $52,789
  • Call Center Scheduler II (2-4 years): $59,826
  • Call Center Scheduler III (4-7 years): $72,623
  • Call Center Scheduling Supervisor (7+ years): $78,738
  • Call Center Scheduling Manager (7+ years): $111,865
Job Role Years of Experience Average Salary
Call Center Scheduler I0-2 years$52,789
Call Center Scheduler II2-4 years$59,826
Call Center Scheduler III4-7 years$72,623
Call Center Scheduling Supervisor7+ years$78,738
Call Center Scheduling Manager7+ years$111,865
$52,789 Call Cent...
$59,826 Call Cent...
$72,623 Call Cent...
$78,738 Call Cent...
$111,865 Call Cent...
View as Table
View as Graph

What Am I Worth?

Top Paying Cities for Call Center Scheduling Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $141,100
  • San Francisco: $139,800
  • Oakland: $136,700

What Skills Can Increase a Call Center Scheduling Manager's Salary?

Demanded Skills for the Role:

  • Scheduling (Mentioned in 44.59% Job Postings): Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  • Business Administration (Mentioned in 2.08% Job Postings): It is the management of all aspects of a business's performance, decisions, and organization. It includes the day to day operations, aspects including finances and human resources, and ensures the company stays aligned to the goal or mission.
  • Client Service (Mentioned in 0.89% Job Postings): Client services are the processes and interactions organizations and members of their staff have with their clients.
See More Skills
Skills Demand Percentage
Scheduling 44.59%
Business Administration 2.08%
Client Service 0.89%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Call Center Scheduling Manager's salary.
  • Flexibility: Can increase your salary by up to 14%.
  • Healthcare Services: Can increase your salary by up to 9%.
  • Multitasking: Can increase your salary by up to 5%.
Skill Salary Salary % Increase
Flexibility
$127,566
14%
Healthcare Services
$121,971
9%
Multitasking
$117,495
5%
Billing
$116,376
4%
Collaboration
$116,376
4%
Packaging
$115,257
3%
Get Latest Data

How Education impacts a Call Center Scheduling Manager's Salary?

Your level of education can impact your salary potential. While many Call Center Scheduling Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Call Center Scheduling Manager with a Bachelor's Degree is between $102,664 and $112,334).

Call Center Scheduling Manager Salaries by Degree Level

Typical Education for Call Center Scheduling Manager
Degree Level % of user with this level of education
No Diploma 6.3%
High School 40.6%
Associates 9.4%
Bachelors 31.3%
Masters 12.5%
Doctorate 0.0%
view as graph

Call Center Scheduling Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Center Scheduling Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

Salary Trends for Call Center Scheduling Manager

Salaries for a Call Center Scheduling Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $97,138 in 2023 to around $95,348 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Call Center Scheduling Manager salary trends, .

Average Annual Salary of Call Center Scheduling Manager Over Time

2022
$???
2023
$97,138
2024
$96,874
2025
$95,348
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $97,138
2024 $96,874
2025 $95,348
2026
View More
2027
View More

Most common benefits for Call Center Scheduling Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.

Compensation Planning

Common company salaries for Call Center Scheduling Manager

Here are companies hiring for Call Center Scheduling Manager and their salaries, click below for more details.

Find Your Next Call Center Scheduling Manager Job

Ready to take the next step in your career? Browse thousands of current Call Center Scheduling Manager job openings on our job board. Use the search bar below to find your perfect match.

United States
For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

FAQ about Call Center Scheduling Manager

1. Is service manager a stressful job?

A Call Center Scheduling Manager's role can be quite stressful due to the complexities of managing staff schedules and ensuring optimal service levels. Balancing employee workloads while maintaining morale is crucial. With a salary range of $92,700 to $126,000, the compensation reflects the responsibilities and challenges inherent in this position.

2. What is the highest salary of CDM?

The highest salary for a Call Center Scheduling Manager is $126,000 annually. This position typically has a minimum salary of $92,700 and a mid-range salary of $111,600, reflecting the varying levels of experience and responsibility within the role.

3. Which call centers pay the most?

Call centers in sectors such as healthcare, finance technology, and telecommunications typically offer higher salaries. For instance, a Call Center Scheduling Manager can expect a minimum salary of $92,700, a mid-range salary of $111,600, and a maximum salary of $126,000, reflecting the competitive pay in these industries compared to customer service or retail roles.

4. What is BDM pay?

While ZipRecruiter reports annual salaries for BDMs ranging from $36,500 to $149,000, the majority of Call Center Scheduling Managers earn between $92,700 and $126,000, with a mid-salary of $111,600. Top earners in this role can expect to make around $126,000 annually across the United States.

5. What is the best position in a call center?

The most prestigious position in a call center is often the Call Center Scheduling Manager. This role is crucial for optimizing workforce management and ensuring efficient operations. Salaries for this position range from $92,700 to $126,000, with a midpoint of $111,600, reflecting its importance in enhancing customer satisfaction and operational efficiency.

6. What is the average salary for a service center manager?

The average salary for a Call Center Scheduling Manager ranges from $92,700 to $126,000, with a mid-point of $111,600. This reflects the competitive nature of the role, especially in high-paying cities like Santa Clara and Sunnyvale, where salaries are around $92,891 and $92,829, respectively.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
lower level job