Call Center Scheduling Manager Salary in Raleigh, North Carolina
Call Center Scheduling Manager Salary in Raleigh, NC
How much does a Call Center Scheduling Manager make in Raleigh, NC? The average Call Center Scheduling Manager salary in Raleigh, NC is $106,600 as of April 24, 2024, but the range typically falls between $88,600 and $120,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Scheduling Manager Salary | $72,212 | Raleigh,NC | April 24, 2024 |
| 25th Percentile Call Center Scheduling Manager Salary | $88,600 | Raleigh,NC | April 24, 2024 |
| 50th Percentile Call Center Scheduling Manager Salary | $106,600 | Raleigh,NC | April 24, 2024 |
| 75th Percentile Call Center Scheduling Manager Salary | $120,400 | Raleigh,NC | April 24, 2024 |
| 90th Percentile Call Center Scheduling Manager Salary | $132,964 | Raleigh,NC | April 24, 2024 |
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Job Description
The Call Center Scheduling Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Call Center Scheduling Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Call Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Call Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Call Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Scheduling Supervisor
3 + years experience
Bachelor's Degree -
This Job:
Call Center Scheduling Manager
5 + years experience
Bachelor's Degree
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About Raleigh, North Carolina According to the United States Census Bureau, Raleigh occupies a total area of 144.0 square miles (373.0 km2), of which 142 square miles (369 km2) is ....More
Raleigh, North Carolina area prices were up 1.5% from a year ago View the Cost of Living in Raleigh, North Carolina
Call Center Scheduling Manager Salary in popular cities: Charlotte, Greensboro, Winston Salem
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