How much does a Call Center Scheduling Manager make in Youngstown, OH? The average Call Center Scheduling Manager salary in Youngstown, OH is $101,900 as of April 24, 2024, but the range typically falls between $84,700 and $115,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Scheduling Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Scheduling Manager Salary $69,040 Youngstown,OH April 24, 2024
25th Percentile Call Center Scheduling Manager Salary $84,700 Youngstown,OH April 24, 2024
50th Percentile Call Center Scheduling Manager Salary $101,900 Youngstown,OH April 24, 2024
75th Percentile Call Center Scheduling Manager Salary $115,100 Youngstown,OH April 24, 2024
90th Percentile Call Center Scheduling Manager Salary $127,118 Youngstown,OH April 24, 2024
25% $84,700 10% $69,040 90% $127,118 75% $115,100 $101,900 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Scheduling Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Call Center Scheduling Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Call Center Scheduling Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Call Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Call Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Call Center Scheduling Manager in Youngstown, OH
  • This is a rare opportunity for a customer service-oriented person to join a progressive healthcare practice as a call center scheduling coordinator. Use yo...
    - 3 Days Ago
  • Manager, Customer Service Call Center. New Milacron is looking for a **Manager, Customer Service Call Center** to join our team in **Afton, OH. As our Mana...
    - 3 Days Ago
  • Manager, Customer Service Call Center. New **Position Summary. The **Manager, Customer Service Call Center** is responsible for managing all aspects of the...
    - 3 Days Ago
  • Job Description. Job Description. MetLife Legal Plans is currently hiring a Client Service Center Analyst & Scheduling Specialist for our Client Service Ce...
    - 2 Days Ago
  • Company Description. Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming ...
    - 1 Day Ago

Career Path for this job

  1. Down a level:

    Call Center Scheduling Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Call Center Scheduling Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
84700
115100
101900

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
89900
129200
112100
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Scheduling Manager in Youngstown, OH. The base salary for Call Center Scheduling Manager ranges from $84,700 to $115,100 with the average base salary of $101,900. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $89,900 to $129,200 with the average total cash compensation of $112,100.
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84700
115100

 

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About Youngstown, Ohio    Youngstown is a city in and the county seat of Mahoning County in the U.S. state of Ohio, with small portions extending into Trumbull County. Accordin....More

Youngstown, Ohio  area prices were up 1.3% from a year ago    View the Cost of Living in Youngstown, Ohio

Call Center Scheduling Manager Salary in popular cities: ColumbusClevelandCincinnati

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Salary estimation for Call Center Scheduling Manager at companies like : Twenty50, Gentry County FSD, One Group Southwest Cal BRE 01766570

lower level job