Call Center Traffic and Scheduling Analyst Salary in Albany, Kentucky

How much does a Call Center Traffic and Scheduling Analyst make in Albany, KY? The average Call Center Traffic and Scheduling Analyst salary in Albany, KY is $45,400 as of June 27, 2019, but the range typically falls between $39,600 and $51,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Albany, Kentucky    Albany is a home rule-class city in Clinton County, Kentucky, in the United States. The population was 2,033 at the 2010 census. It is the county seat....More

Albany, Kentucky  area prices were up 1.2% from a year ago    View the Cost of Living in Albany, Kentucky

Salary estimation for Call Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Jobs with a similar salary range to Call Center Traffic and Scheduling Analyst : Branch Operations Coordinator, Foreman

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

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Understand the total compensation opportunity for a Call Center Traffic and Scheduling Analyst, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
39600
51600
45400

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
40700
55100
47200
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Traffic and Scheduling Analyst in Albany, KY. The base salary for Call Center Traffic and Scheduling Analyst ranges from $39,600 to $51,600 with the average base salary of $45,400. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $40,700 to $55,100 with the average total cash compensation of $47,200.
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39600
51600

 

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Job Openings for Call Center Traffic and Scheduling Analyst in Albany, KY