Call Center Traffic and Scheduling Analyst Salary in Texas

How much does a Call Center Traffic and Scheduling Analyst make in Texas? The average Call Center Traffic and Scheduling Analyst salary in Texas is $48,900 as of May 31, 2019, but the range typically falls between $42,600 and $55,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Texas

About Texas    Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United State....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Abbott, TX Avg. Salary $44,428 Date Updated May 31, 2019
Location Abernathy, TX Avg. Salary $43,202 Date Updated May 31, 2019
Location Abilene, TX Avg. Salary $45,446 Date Updated May 31, 2019
Location Ace, TX Avg. Salary $47,634 Date Updated May 31, 2019
Location Ackerly, TX Avg. Salary $42,989 Date Updated May 31, 2019
Location Addison, TX Avg. Salary $49,445 Date Updated May 31, 2019
Location Adkins, TX Avg. Salary $48,402 Date Updated May 31, 2019
Location Adrian, TX Avg. Salary $45,296 Date Updated May 31, 2019
Location Afton, TX Avg. Salary $42,989 Date Updated May 31, 2019
Location Agua Dulce, TX Avg. Salary $45,715 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Texas