As of April 01, 2025, the average annual salary for a Cleaning Supervisor in Worcester, MA is $52,400. Salary.com reports that pay typically ranges from $46,100 to $60,000, with most professionals earning between $40,364 and $66,919.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $60,000 | $5,000 | $1,154 | $29 |
| Average | $52,400 | $4,367 | $1,008 | $25 |
| 25th Percentile | $46,100 | $3,842 | $887 | $22 |
An entry-level Cleaning Supervisor with under 1 year experience makes about $49,392. With less than 2 years of experience, a mid-level Cleaning Supervisor makes around $49,669. After 2-4 years, the Cleaning Supervisor pay rises to about $51,054. Those senior Cleaning Supervisor with 5-8 years of experience earn roughly $53,617, and those Cleaning Supervisor having 8 years or more experience are expected to earn about $54,518 on average.
| Levels | Salary |
|---|---|
| Entry Level Cleaning Supervisor | $49,392 |
| Intermediate Level Cleaning Supervisor | $49,669 |
| Senior Level Cleaning Supervisor | $51,054 |
| Specialist Level Cleaning Supervisor | $53,617 |
| Expert Level Cleaning Supervisor | $54,518 |
| Entry Level | 6% |
| Mid Level | 5% |
| Senior Level | 3% |
| Top Level | 2% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Laundry Services: Sorting, washing, drying, pressing and folding clothing and other textile items, Familiarity with cleaning detergents and laundering equipment.
Deep Cleaning: Deep cleaning goes further to get rid of dirt, grime, soap scum, and other gunk around your home. It's a more thorough service than the standard cleaning. You're often sanitizing areas throughout the home.
| Skill | Salary | Demand |
|---|---|---|
|
Verbal Communication
|
$58,164 |
11%
|
|
Team Management
|
$56,592 |
8%
|
|
Integrity
|
$56,592 |
8%
|
|
Listening
|
$56,068 |
7%
|
|
Coaching
|
$56,068 |
7%
|
|
Guest Service
|
$55,544 |
6%
|
